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Xbox Series X Console at Game Discussion Forum


Here's what people are saying about Xbox Series X Console at Game

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administrator9/28/2021 4:54:

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neil19841/13/2021 9:57:

Message from royal mail today saying my xbox 2ill be delivered tomorrow. I ordered it on the 8th. Smile

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chrisb83 1/13/2021 9:59:

Neil , Did you get a dispatch email from Game yesterday ?

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nuriah1/13/2021 10:12

Am I the only one who ordered on the 7th and hasn't received any communication from royal mail since dispatch? I got dispatch email 2 days ago 😭

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chrisb83 1/13/2021 10:17

I just spoke to RM, if you had a dispatch email from Game its 48 hours from that email, so should be today if you were advised two days ago. However RM have advised that it could be waiting till 22nd January as 24 and 48hr deliveries are not guaranteed at the moment also delivering till 9pm in some areas !

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nuriah 1/13/2021 10:19

Oh thanks for that! Little irritating there's no guarantee when it's coming but luckily I can't exactly make plans and go anywhere 😂

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jimbo500 1/13/2021 10:33

I ordered same time as you but not got nothing from royal mail either

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nuriah 1/13/2021 10:42

Hopefully it comes today for us both!

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alex123654 1/13/2021 11:16

I am in the same boat Nuriah. I had a dispatch email on Monday night but no tracking number and nothing from RM since. GAME are not responding to my emails either at the moment. I’ve spent £515 for this level of customer service.

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nuriah 1/13/2021 11:18

I know, my partner wants to get a ps5 when they're actually in stock, and I've said stay away from game, can't even ask a simple question without having to wait days on end, and if it's urgent tonight luck because that's their only contact method 😂

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jackst3r4 1/13/2021 11:18

I got a dispatch email from GAME Friday! Still nothing from RM though!

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nuriah 1/13/2021 11:18

Tough luck haha

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nuriah 1/13/2021 11:19

It seems like it's going to be a wait till we get out xbox's... All I wanna do is play grounded 😭

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diddydave93 1/13/2021 11:28

I'm in the same boat as you guys also not had an email from RM which is a littke worrying, I ordered a Nintendo Switch as a birthday present not too long ago & it was Dispatched the same day I ordered it & the following morning at around 5am I had an Email from RM sayibg it would be with me within 48hours and it was! But We've not heard anything about the Xbox yet but stay optimistic!! Our postie doesnt normally show up until between 1pm & 3pm so theres still time!

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dj2020 1/13/2021 11:40

Alex you don't go to Game for customer service, you go because they have stock. They are a terrible company, run by a terrible person who I avoid at all costs. Could have pre-ordered one from there when they came up but wanted to wait for a company that I think will still be around in 6 months time!

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alex123654 1/13/2021 11:40

To be fair. The terms and conditions do say expect them by the 22nd so they are covered. With that said after dispatch you’d like to see some RM details.

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nuriah 1/13/2021 12:28

My post man's come and gone, no Xbox today Sad

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chrisb83 1/13/2021 12:35

May not be the normal postman all our special deliveries are done as a second post think maybe looking at 3 days from notification email at least :-(

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nuriah 1/13/2021 12:39

Dispatch notification or from tracking order email? I ain't even recieved that yet 😂

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alex123654 1/13/2021 1:40:

I’ve literally just had a text to say my Xbox Series X will be delivered tomorrow morning.

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chrisb83 1/13/2021 2:00:

Alex, great news, did you also get an email on Monday advising of dispatch?

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alex123654 1/13/2021 2:03:

Yes around 5PM Monday.

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shaun.t1/13/2021 12:17

I know that Royal Mail are struggling to fulfil “guaranteed” deliveries at the moment due to the pandemic. I sent a 48hr tracked parcel a few weeks before Xmas and it took about 8 days to get to to where it needed to be. I checked on the track and trace daily and it just said it was still in the PO I sent it from, even though, upon checking it had been collected and was in the system, just with no updates on the T&T system. I know in my area there’s a lot off staff off isolating so god knows how long it will take.

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teo 1/13/2021 12:31

I just find it absurd that there is no way to contact GAME about it. Zero response from ticktes...

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shaun.t 1/13/2021 12:54

Very true. They seem to be in the business of taking your money and washing their hands of you. I very rarely use game for this reason.

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frazzles_441/13/2021 12:38

Anyone know any website restocking soon or any stock anywhere around Norwich and Lowestoft area?

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extinction135 1/13/2021 12:40

Nope. Series S is in stock but not the Series X

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diddydave931/13/2021 1:15:

I don't think they're coming until 31st Jan guys.. need to wait for a confirmation email from Royal Mail then it will arrive 48 hours after that email.

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chrisb83 1/13/2021 1:42:

Not sure as email from Game states on way, personally, i have a tracker ID generated but RM state not received yet by them from seller, cant imagine that would be generated and then left in warehouse for a long period, maybe a day or two but. Plus if ordered on 7th January they were being sent out before by 15th or 22nd according to the site, Just wish Game would respond to communication from people

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diddydave93 1/13/2021 1:43:

UPDATE: just had an email from Royal mail saying its coming Thursday 14th (Tomorrow) between 12 & 3pm! 😬

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chrisb83 1/13/2021 1:44:

When did you get the dispatch email from game can i ask?

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guest11920801/13/2021 1:30:

I ordered on 7th jan, got dispatched email on Monday and just had text from Royal Mail to say it will be delivered tomorrow. So don’t bet on it being delivered 48 hours after you get the dispatched email from game, more likely to be 72 hours.

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chrisb83 1/13/2021 1:43:

sounds like a two day delay from being dispatch email being sent to us and it physically in the RM network, if anyone of knowledge of RM around does that sound possible?

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guest1192080 1/13/2021 1:58:

Well the dispatch email came late on Friday so I would imagine RM picked up on the Tuesday with delivery being Thursday which would be the 48 hour delivery. I would suspect for those that get dispatch emails that the 48 hours starts the following day.

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guest1427912 1/13/2021 1:59:

Its well known that royal mail are struggling to meet usual timescales due to covid so i wouldnt be surprised by a 1 day delay

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guest1169977 1/13/2021 2:10:

I work for RM. Tracked takes priority. Very rarely are tracked items delayed. Unfortunately suppliers say they have dispatched way before they actually put the items into the system.

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chrisb83 1/13/2021 2:17:

Thats what i was wondering, and if its was Game way of dealing with the large requests to get them processed. look like delays in Manchester Depot as well

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teo 1/13/2021 3:06:

Shout out to guest1169977. not only for reporting this but also for working at RM, one fo the great services of this horrible times!

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guest14344201/13/2021 2:02:

I ordered on the 8th, dispatch on Monday the 11th, just got a notification from RM saying it will be delivered tomorrow. Pretty efficient to be fair, considering volume and pandemic etc.

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teo 1/13/2021 2:03:

crossing fingers then. I got dispatch notification yesterday hoping for a Friday delivery ready for the we!

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guest9729611/13/2021 2:03:

Ordered All Access on 08/01. Received GAME dispatch email on 11/01. Received royal mail confirmation on 13/01 for delivery 14/01. Be patient, guys, order prep/dispatch & delivery times are always going to vary due to resupply, volumes, busy logistic networks (Royal Mail 48hrs is 'best endeavours') + other issues - we're in a pandemic after-all. If you've got a confirmed order you're in a better position than most, no point getting worked up over waiting a few days extra.

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shaun.t 1/13/2021 3:36:

I can’t speak for everyone, but for me, it wasn’t so much the wait time it’s the lack of support from Game. And an overall lack of transparency. Especially with an item so expensive.

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chrisb83 1/14/2021 10:57

I would agree, issue for me is not RM or the delay its the lack of clarity and support from Game, i am still confused why the have switched of the chat function on the app as well,and the standard email responses that have not been updated since November. Its also surprised me a little that with the All Access consoles the only delivery option was RM. Ah well, as you say at least we are the lucky ones, mine now due to arrive tomorrow so fingers crossed. Happy gaming everyone!

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mrdoctor1/13/2021 2:10:

Amazing that you folks here are providing the community with more info than Game... So to recap some of the comments below, it seems to me that: - If you got the despatch email on the 11th, you should expect a txt/mail from RM today with delivery expected tomorrow. - If you got the despatch email on the 12th, you should expect (hopefully, I'm one of those) a txt/mail from RM tomorrow with delivery Friday. Right? Please tell me I'm right. Big Grin

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guest1434420 1/13/2021 2:12:

Sounds about right to me!

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mrdoctor 1/13/2021 2:17:

thank you guest1434420, my day is made. Big Grin

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jimbo500 1/13/2021 2:48:

Seems right, just got my email from RM, delivery due tomorrow WOOO!!

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social_misfit 1/13/2021 3:07:

I ordered All Access on the 8th, received the dispatched email on the 12th, and had confirmation from Royal Mail today with a delivery date of 14th.

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mrdoctor 1/14/2021 7:30:

Finally received txt from RM. Ordered All Access on the 8th, received dispatched email on 12th, received text today (14th), delivery date tomorrow (15th).

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goodyo1/14/2021 10:07

Xbox series x with Xbox all access on game right now

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the dustroom 1/14/2021 10:25

Yep, just ordered 😃

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dblue75 1/14/2021 10:37

Ordered ! thanks for the info 😀 Much appreciated

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guest1433854 1/14/2021 10:52

Same, just ordered now - I wasn't up for having 'all access' but it's worth it as I was already subscribed to basic Game Pass until Jan 24th - which I have now cancelled.

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daz_2000 1/14/2021 11:29

Got one today. Nice one for heads up. 👍🏼👍🏼

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maxcairnie061/14/2021 10:47

Website not working for me 😡

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the dustroom1/14/2021 10:52

It does state: Release date 31/01/2021 so don't get your hopes up of it arriving tomorrow.

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guest185307810/12/2021 6:47:

all bundles for series x now not showing on game

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elder_scrolls 10/12/2021 9:36:

What does that mean?

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guest1853078 10/12/2021 9:43:

They were showing the pre sale halo bundle even though out of stock but now no series x showing, hopefully there about to re stockSmile

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kamui10/18/2021 10:00

x box is my fav console

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max90000910/21/2021 1:40:

Game have XBOX through all access program. Available now

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mxttyruxk10/21/2021 4:21:

It’s £675 for the Xbox with all access, honestly a rip off

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guest1854282 10/22/2021 8:29:

That price includes XBL gold and gamepass so is actually pretty decent value against buying separately

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adammo10/22/2021 2:44:

Stock on game ATM, series x and far cry bundle.

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rachel ambler 10/22/2021 5:57:

Xbox series x + far cry 6 are back in stock at game right now!

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guest185765010/22/2021 6:34:

Just got one , fingers crossed

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j9110/22/2021 6:35:

Available just now with Far cry 6 bundle

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sdc50310/22/2021 6:49:

Got one 6.40am farcry6 bundle with next day delivery - got email and text to confirm

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sdc503 10/22/2021 11:24

despatched delivery monday 25th

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sdc503 10/23/2021 1:00:

delivered early today

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nublust10/22/2021 8:23:

Ffs tried one and said out of stock, tried another and stopped me because I've tried to add to basket too many times?!

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guest1812241 10/22/2021 8:27:

Same thing happened to me

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joi08 10/22/2021 8:34:

Same, now they are out of stock already.

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guest1854323 10/22/2021 8:40:

same😣

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sdc503 10/22/2021 12:32

same adding to many to basket.....but that only timed out 5mins log out / in picked one went with it

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guest1834467 10/22/2021 3:32:

That's exactly what happened to me.

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ukwilko10/22/2021 12:30

I just ordered one just now and its gone through, so they are still in stock!!

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guest185355810/29/2021 6:13:

I just checked and they appear to have them via all access. Im just not willing to pay £695 for it!

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guest1854282 10/29/2021 8:32:

Thanks just fot one now, not too bad a price as it includes gamepass and xblg

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guest186920010/29/2021 5:28:

in Stock Now

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