Nintendo Switch OLED Console (Neon Red/Blue) at Nintendo Discussion Forum
Here's what people are saying about Nintendo Switch OLED Console (Neon Red/Blue) at Nintendo
(357 Comments) Page 11 of 14
administrator4/24/2020 9:15:
IMPORTANT PLEASE READ BEFORE POSTING Thanks, Admin
guest6278586/4/2020 4:21:
order is being processed for dispatch by the warehouse team and will be on the way shortly 
will get a further email when it's left the warehouse with tracking info etc.
still not in the clear but defo 1 step closer when i have it physically in my hands i will cancel my argos order! prefer from nintendo store for the 2 yrs warranty, nintendo case and cos of the bundle i got!
madness90 6/4/2020 4:21:
WOOO! although you make me sad
duvas0016/4/2020 4:31:
So who else feels like crying.. 😂 I just hate not having any clarity!!
madness90 6/4/2020 4:35:
me 100%, i'm holding out hope that their customer support team are rubbish and something magical will happen tonight or tomorrow as i feel i placed my order so damn quick that theres no possible way it couldn't of gone through. Weird considering it's not even for me that i'm this bothered haha
guest697580 6/4/2020 4:39:
All I want is some clarity
madness90 6/4/2020 4:42:
Surely they wouldn't just hold our orders until they had more stock come in cause that could be like three weeks..... there will surely be some comms soon
duvas001 6/4/2020 4:42:
Same here, I ordered at 15:57, I’ve honestly been waiting so long to get one. I could of got one from Argos today, but I thought I’d hold out for Nintendo! Fingers crossed! I keep checking back here to look to see if anyone has received theirs so I can cry. 😂
madness90 6/4/2020 4:46:
LOLOL i don't think a lot of people see the "discuss" button on the stock informer main page so don't come here and those that are the lucky ones are probably too happy to even care
guest697580 6/4/2020 4:48:
Surely they dont run out of stick within the first 60seconds of them coming up lol. You would think considering its the Nintendo store, they would get more stock than the other sellers anyway.
madness90 6/4/2020 4:50:
It's an odd one because they had about 4 bundles available and i guess it depends on if those bundles come in as just stock units and they add the stuff in the warehouse to make them a bundle. They probably only got about 30-80 units in
guest697580 6/4/2020 4:52:
Its sad because i almost got one on very but screwed over as they use a cr*dit system. I had to put 20 on my account and by the time i had done this, they had all gone lol
madness90 6/4/2020 5:01:
Positive vibes, i believe by tonight we'll all get an update and it'll be a happy weekend. I've done zero work today lololol
guest697580 6/4/2020 5:06:
Lets hope so ¯\_(ツ)_/¯
henpb 6/4/2020 6:04:
Mine arrived today! They sent the neon one instead. Not a problem though as i prefer this one. Just an FYI, don't lose hope! I had 'bought' 7 switched before getting this one - every previous order cancelled on me, all from multiple retailers (Argos, Curry's, Amazon, Very). At one time i had placed an order for 3 switches in one day, and they all cancelled.
madness90 6/4/2020 6:11:
Wooo another success story, fingers crossed Nintendo can update us soon
jessjohn6/4/2020 6:33:
My payment has been fully taken from my account today and I spoke to Nintendo.. AGAIN:. And they said dispatch should be tonight or tomorrow morning. I ordered the Luigi bundle
madness90 6/4/2020 6:46:
Your sounds really promising, no sign of any pending transaction on my account yet 
jackanory6/4/2020 6:46:
Just want to say a big thanks to Stock Informer for helping me obtain a switch, I don't think I would have managed without this site! I ordered the grey switch luigi bundle at around 5pm on Monday 1st and it came about 15 minutes ago by next day delivered. I received an email on the 1st to say they couldn't confirm the order straight away due to stock levels but it would be confirmed within 48 hours. The switch that came was the neon bundle but given the difficulty I had obtaining this I won't complain and will be keep the bundle as this is for a birthday present. Thanks again Stock Informer!
administrator 6/4/2020 6:48:
Thanks, glad you found the website useful.
madness90 6/4/2020 6:48:
Nice! although i'm a little salty if you ordered 4 mins after me 
duvas0016/4/2020 8:41:
I’ve just managed to get one from an Argos store near me. I can collect tomorrow! Annoyingly.. Nintendo won’t let me cancel my order! I think I’ll leave it until I have my switch in my hands!
jessjohn 6/4/2020 8:46:
Same happened for me. I secured one at Argos which I could collect but couldn’t cancel Nintendo one. So had to cancel Argos & wait for Nintendo! I’m not getting charged twice for 2 switches. No thanks 😅
madness90 6/4/2020 9:24:
I'll just sit and keep refreshing the Nintendo page 😅🤣
duvas001 6/4/2020 9:34:
I think you might be in luck, because it won’t let me cancel even though money hasn’t been taken. It says “Unable to cancel due to stock being allocated”????
madness90 6/4/2020 9:41:
Don't get me excited again 😭
simon9732 6/4/2020 10:15
it means that Nintendo are about to dispatch the console because they wont let u cancel
guest697580 6/4/2020 10:16
Honestly, im with madness90 on this one lmaooo
madness90 6/4/2020 10:49
Well no update tonight, let's hope for something tomorrow 🥺
chewbacco 6/5/2020 12:19
Anyone still on processing?
lydialydia 6/5/2020 12:41
I am
chewbacco 6/5/2020 1:17:
I got this as a response: I am truly sorry for the experience you have faced with your order. We are currently waiting for the system to update to see if stock can be allocated to your order to get this sent out to you. As soon as we have an update you will be notified. Thank you for your patience and please accept our sincere apologies for any inconvenience caused.
chewbacco 6/5/2020 1:17:
Think they over sold. We'll probably get ours in a week or two :/
jessjohn6/5/2020 5:36:
No update this morning. Money definitly has been taken out but as far as I can see my product hasn’t been dispatched yet 🙄🙄iterally don’t think I’ll order from Nintendo again. I know they have a huge influx of people but common! The stage from leaving the wearhouse to getting to my door has not been a smooth process! 5 days later and still no confirmation email. I mean what is that!
m44ffw 6/5/2020 6:47:
I agree. How much effort would it be for them to send an automated update email to tell us our order has been delayed and a revised dispatch date rather than leaving us hanging?
madness90 6/5/2020 7:48:
Yeah shocking service, especially as they've taken your money.
jessjohn 6/5/2020 9:12:
I’m actually starting to get a little irritated now. Who just takes your money and sends you no official confirmation for it. If I ordered a toothbrush from Amazon I’d still get a confirmation and some information as to what’s going on heavens sake 🙄
madness90 6/5/2020 9:19:
yeah completely understandable, even more frustrating that some people have got theirs too...
madness906/5/2020 10:02
Who's else is ready to give up \o/
tamiin 6/5/2020 10:26
Me! No money have even been taken out of my account
guest697580 6/5/2020 12:12
Waiting for online chat to become available. Its not that our order is taking so long to be delivered.. its that there is no clarity on what is happening. The customer service is shocking
guest6278586/5/2020 12:20
Just got a generic customer email from them regarding delays, staff safety, despatch times, tracking information and delivery times and to continue to check emails and my Nintendo Store account.
madness90 6/5/2020 12:21
interesting, it's like their plucking stuff out of the air because i didn't get an email. Think they've oversold and have no idea how to manage it
guest627858 6/5/2020 12:44
This is after the payment is pending on my account and my status has been set to Awaiting Dispatch for around 24 hours.
guest697580 6/5/2020 1:12:
Ive sent another email. Lets see what they say to that one
madness90 6/5/2020 1:36:
I'm going to jump on live chat now and see what they say
guest697580 6/5/2020 1:38:
Says it is unavailable for me lol, so i just emailed in again
guest697580 6/5/2020 1:38:
Ah, i just got this. We are sorry to inform you that this has not yet been despatched. Our team is working hard to get more of this product in stock, so we can complete your order, but are currently unable to provide an updated estimated date for delivery, however please do monitor the website for any further updates on stock levels. You can check the status of your order by logging into your account and following the prompts. As soon as your order is ready for despatch, we will be in contact to let you know your order is on its way. We would like to apologise for any inconvenience this may have cause and should you wish to contact us about this or anything else, please feel free to contact a member of our support team via your account.
madness90 6/5/2020 1:43:
Well that sounds like they're out of stock and now just holding our orders until they get more in which is actually really bad considering it could weeks....
guest697580 6/5/2020 1:44:
Its shocking to be honest. They were to slow in taking the order down, so its now left a lot of people disapointed lol
guest627858 6/5/2020 1:46:
guest697580 is yours "Awaiting Dispatch" too or still "Processing" ?
guest697580 6/5/2020 1:47:
Nope, still processing lol
guest627858 6/5/2020 1:48:
Even when you click into the bit with the orange bar? :/
guest697580 6/5/2020 1:51:
Yep, sadly so...
guest627858 6/5/2020 1:53:
Ah bummer :/ sounds like you've snagged one though, sounds like they just need stock to be able to assign one to you
madness90 6/5/2020 1:54:
Yep, processing on the main page and processing when clicking the yellow bar
guest697580 6/5/2020 1:58:
Exactly what I have, i think its just a case of waiting.
madness90 6/5/2020 2:13:
I don't think they have a clue tbh Thanks for getting in contact with Nintendo. I am truly sorry for the experience you have faced with your order. We are currently waiting for the system to update to see if stock can be allocated to your order to get this sent out to you. Once we have an update we will be in touch with you.
guest697580 6/5/2020 2:24:
Lol wtf, im pretty sure they have 0 clue themselves. I actually stated this in my email hahaha
jessjohn6/5/2020 2:04:
I just spoke with Nintendo. I said do they actually have the stock in which is why I know nothing of what’s going on and they’re awaiting new stock OR is it just that you have stock but it’s not yet left? And he said the second one is correct. I told him if I knew they didn’t have stock then I wouldn’t have placed an order. He said My order was allocated when the payment has been requested and the shipping stage has been created. I don’t know What to think really. I said when is it likely that they will dispatch and he said within 24 hours. I’m tempted to just look else where with more solidarity and get this one returned after it comes. It just would be nice to know when abouts it’s meant to come. They said they ship 7 days a week so there is the possibility of having a weekend delivery
guest710194 6/8/2020 8:10:
Has yours been shipped/received now?
m44ffw6/5/2020 2:19:
I messaged Nintendo and got this reply: Thanks for getting in contact with Nintendo. I am truly sorry for the experience you have faced with your order. We are currently waiting for the system to update to see if stock can be allocated to your order to get this sent out to you. Once we have an update we will then be back in contact with you. Thank you for your patience and please accept our sincere apologies for any inconvenience caused. If you require any further information or assistance, please feel free to contact a member of our support team via your account.
madness90 6/5/2020 2:25:
Yeah I've cancelled mine, given up. Going to risk another eBay purchase :/
jessjohn 6/5/2020 3:56:
Madness90. How did you cancel your order? I cannot cancel mine :/
madness90 6/5/2020 4:16:
i think cause yours has been allocated already they won't cancel it, mine was just sitting in processing and cancelled immediately.
simon9732 6/5/2020 10:16
Yes I think if they have taken the money I cant cancel as they are awaiting dispatch.
lydialydia 6/5/2020 3:04:
My order from nintendo was taking too long so yesterday I ordered a switch from argos and today I picked it up. I also managed to cancel my nintendo order with no problems, just wanted to let people know just in case they want to take a similar route to me. Thank you stock informer!
jessjohn 6/5/2020 3:14:
Ah I did actually do that but I unfortuneyly was unable to cancel my Nintendo order As it’s “too far along in the dispatch process” . So had to settle with waiting :/
jessjohn6/5/2020 10:03
Anyone else still waiting on their order placed on the 1st?
simon9732 6/5/2020 10:15
Yes. They have taken my money so I thought that it would be dispatched by now. I ordered the ring fit adventure bundle.
jessjohn 6/5/2020 10:31
My money has also been taken. No confirmation email after 48 hours like they said. Seems weird that they’ve taken the money yet not informed their customers of the stage of their order. Terrible service
simon9732 6/5/2020 10:38
Yes it is Hopefully it will be done over the weekend as they must be doing it soon because they have taken the money however I have heard in the past that some peoples money were taken and then it went back to order placed which was weird so we will have to see.
guest6278586/5/2020 10:56
my grey argos switch is ready to collect from my local store but i'm still hoping for the nintendo one :/
guest644365 6/6/2020 11:25
Why?
guest627858 6/6/2020 3:22:
longer warranty period and for the bundle i chose. 
guest644365 6/6/2020 4:33:
No matter what a store says, they all actually are entitled to offer the same 2 year warranty. This is an EU law, which was adopted into UK law upon BREXIT. It was valid before and it is still valid now. They cannot refuse warranty claims.
jessjohn6/6/2020 9:37:
Any updates from anyone?
guest627858 6/6/2020 10:26
still awaiting dispatch for me. money fully taken from my bank (not just pending anymore) but last i heard from them was midday yesterday with my generic "update"
jessjohn 6/6/2020 11:59
Yeh. Same here! Awaiting dispatch it says 🙄. Literally been waiting 6 days now and the blooming thing hasn’t even been posted
guest697580 6/6/2020 1:46:
At least you have 'awaiting dispatch' ive been stuck on Processing since Monday lol!
jessjohn6/6/2020 1:38:
Just got an automated email apologising for the delay 🙄
guest697580 6/6/2020 1:44:
Did you email them? Or was it actually them contacting you?
jessjohn 6/6/2020 1:49:
No I hadn’t emailed them
guest697580 6/6/2020 1:56:
Well, at least you got that lol. Im yet to even have an email from them without me emailing haha
duvas0016/6/2020 2:47:
Hi guys, Thankfully for me, I picked up my Switch from Argos! It allowed me to finally cancel my order. I hope you guys get some clarification and it’s delivered soon.
jessjohn 6/6/2020 2:52:
You got your order cancelled? Ah well done. How’d you do that? Had money been taken from your account? I feel like I’m stuck as shortly after I put my order down on the 1st they held my money and only recently they officially took it from my account. So I’ve never been able to cancel the damn order 😢
parttimer6/6/2020 4:01:
Ordered on the 1st, payment taken on 3rd, "awaiting dispatch" since then. Yesterday (5th) I was told would be dispatched in 24hrs. Messaged again for more detail and have been told: "I can confirm your order is in the dispatch process and due to be sent by Tuesday if not much sooner! Once sent you will be notified via email." Not a very honest process so far.
m44ffw6/6/2020 5:07:
My status has just changed from Pending to Order Placed. I ordered mine at 5:00 on the 1st
guest6975806/6/2020 5:09:
My status has now also changed to 'order placed' from processing. So that seems positive.
jessjohn 6/6/2020 7:02:
Ah that sounds hopeful!! Mine hasn’t changed yet 😢
jessjohn6/6/2020 7:30:
Finally.... I have received my “confirmation email” stating it has been dispatched and will be with me latest Tuesday. Status has changed from processing to dispatched.
guest627858 6/6/2020 7:32:
so glad to hear this!
guest697580 6/6/2020 7:37:
Sounds better than mine! order placed still doesn't give me an awful lot of hope
guest627858 6/6/2020 7:45:
The bundle I ordered says due to dispatch by 10th June :/
guest627858 6/6/2020 7:45:
(Wednesday)
guest627858 6/6/2020 7:47:
This is by the actual page where it's listed.
rke1994 6/7/2020 10:05
What bundle did you buy?
jessjohn 6/7/2020 11:39
I bought the Luigi bundle. Not that I actually wanted Luigi. But it was the only one I’ve been able to get my hands on. Will be buying animal crossing for it
guest710194 6/8/2020 6:33:
Did you order on the 1st
simon97326/7/2020 1:44:
It has been dispatchted
guest6975806/7/2020 2:24:
For anyone who has 'order placed' on there status. This is what it means: I do apologise, due to the high demand for this console it fell out of stock before it was able to be allocated to you. We are working to get further stock as quickly as possible however a confirmed date is still to be confirmed for this.
rke19946/7/2020 9:41:
Finally mine has been dispatched from 1st June! I purchased the grey ring fit bundle. Delivery from Hermes expected Tuesday-Wednesday.
guest627858 6/7/2020 9:43:
Mine got dispatched too and it says delivery 07/06/20 😂 at least they're trying bless them. I ordered the same bundle!
jessjohn6/8/2020 9:05:
My 1st June order should arrive today or tomorrow. From my personal opinion I won’t be ordering from Nintendo again. I understand they’ve had a huge influx of orders but their communication throughout all of this and the process has been ridiculous. Only receiving a confirmation email 6 days later and before that they’d already taken my money. I dunno. If they were going quicker with their service then I’m sure it’d be a lot better. My experience was not great
luanna666 6/8/2020 10:01
Same, My shopping experience was the worst when I bought animal crossing switch from the official store, Hermes lost my parcel, Nintendo official store just kept saying they investigate it for me over a month.
guest697580 6/8/2020 2:09:
I know im one of the unlucky ones who have to wait for their switch, but the thing is thats not what bothered me. Its the lack of communication from the nintendo team. The fact i have to reach out to them to know what is going on with my order is shocking. not ONCE have i had an email from them apologizing, its only when i have reached out to them. Its appauling if I am honest.
jessjohn 6/8/2020 2:47:
I have finally received my switch. If I was to nit pick I’d say that I orionally ordered the Grey Switch. The Neon one turned up. Which is fine. I’m not picky but for someone that really loved one or the other.. just be weary that the opposite colour may turn up
guest697580 6/8/2020 2:59:
Im not picky either. So if i do get a neon one, it really doesn't bother me.
rke1994 6/8/2020 4:14:
I ordered the grey one and really only want that colour so will be quite annoyed if I get the neon!