Discuss Xbox Series X Console Stock at Game

Discuss Xbox Series X Console Stock @ Xbox Series X Console at Game

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Administrator 28/09/2021 16:54

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Julesy22 12/10/2021 18:47

all bundles for series x now not showing on game

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Elder_Scrolls - 12/10/2021 21:36

What does that mean?

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Julesy22 - 12/10/2021 21:43

They were showing the pre sale halo bundle even though out of stock but now no series x showing, hopefully there about to re stockSmile

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the DustRoom 14/01/2021 10:52

It does state: Release date 31/01/2021 so don't get your hopes up of it arriving tomorrow.

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Maxcairnie06 14/01/2021 10:47

Website not working for me 😡

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goodyo 14/01/2021 10:07

Xbox series x with Xbox all access on game right now

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the DustRoom - 14/01/2021 10:25

Yep, just ordered 😃

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Dblue75 - 14/01/2021 10:37

Ordered ! thanks for the info 😀 Much appreciated

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guest1433854 - 14/01/2021 10:52

Same, just ordered now - I wasn't up for having 'all access' but it's worth it as I was already subscribed to basic Game Pass until Jan 24th - which I have now cancelled.

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Daz_2000 - 14/01/2021 11:29

Got one today. Nice one for heads up. 👍🏼👍🏼

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mrdoctor 13/01/2021 14:10

Amazing that you folks here are providing the community with more info than Game... So to recap some of the comments below, it seems to me that: - If you got the despatch email on the 11th, you should expect a txt/mail from RM today with delivery expected tomorrow. - If you got the despatch email on the 12th, you should expect (hopefully, I'm one of those) a txt/mail from RM tomorrow with delivery Friday. Right? Please tell me I'm right. Big Grin

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guest1434420 - 13/01/2021 14:12

Sounds about right to me!

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mrdoctor - 13/01/2021 14:17

thank you guest1434420, my day is made. Big Grin

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Jimbo500 - 13/01/2021 14:48

Seems right, just got my email from RM, delivery due tomorrow WOOO!!

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Social_Misfit - 13/01/2021 15:07

I ordered All Access on the 8th, received the dispatched email on the 12th, and had confirmation from Royal Mail today with a delivery date of 14th.

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mrdoctor - 14/01/2021 07:30

Finally received txt from RM. Ordered All Access on the 8th, received dispatched email on 12th, received text today (14th), delivery date tomorrow (15th).

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guest972961 13/01/2021 14:03

Ordered All Access on 08/01. Received GAME dispatch email on 11/01. Received royal mail confirmation on 13/01 for delivery 14/01. Be patient, guys, order prep/dispatch & delivery times are always going to vary due to resupply, volumes, busy logistic networks (Royal Mail 48hrs is 'best endeavours') + other issues - we're in a pandemic after-all. If you've got a confirmed order you're in a better position than most, no point getting worked up over waiting a few days extra.

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Shaun.t - 13/01/2021 15:36

I can’t speak for everyone, but for me, it wasn’t so much the wait time it’s the lack of support from Game. And an overall lack of transparency. Especially with an item so expensive.

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ChrisB83 - 14/01/2021 10:57

I would agree, issue for me is not RM or the delay its the lack of clarity and support from Game, i am still confused why the have switched of the chat function on the app as well,and the standard email responses that have not been updated since November. Its also surprised me a little that with the All Access consoles the only delivery option was RM. Ah well, as you say at least we are the lucky ones, mine now due to arrive tomorrow so fingers crossed. Happy gaming everyone!

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guest1434420 13/01/2021 14:02

I ordered on the 8th, dispatch on Monday the 11th, just got a notification from RM saying it will be delivered tomorrow. Pretty efficient to be fair, considering volume and pandemic etc.

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teo - 13/01/2021 14:03

crossing fingers then. I got dispatch notification yesterday hoping for a Friday delivery ready for the we!

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guest1192080 13/01/2021 13:30

I ordered on 7th jan, got dispatched email on Monday and just had text from Royal Mail to say it will be delivered tomorrow. So don’t bet on it being delivered 48 hours after you get the dispatched email from game, more likely to be 72 hours.

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ChrisB83 - 13/01/2021 13:43

sounds like a two day delay from being dispatch email being sent to us and it physically in the RM network, if anyone of knowledge of RM around does that sound possible?

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guest1192080 - 13/01/2021 13:58

Well the dispatch email came late on Friday so I would imagine RM picked up on the Tuesday with delivery being Thursday which would be the 48 hour delivery. I would suspect for those that get dispatch emails that the 48 hours starts the following day.

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Guest1427912 - 13/01/2021 13:59

Its well known that royal mail are struggling to meet usual timescales due to covid so i wouldnt be surprised by a 1 day delay

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guest1169977 - 13/01/2021 14:10

I work for RM. Tracked takes priority. Very rarely are tracked items delayed. Unfortunately suppliers say they have dispatched way before they actually put the items into the system.

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ChrisB83 - 13/01/2021 14:17

Thats what i was wondering, and if its was Game way of dealing with the large requests to get them processed. look like delays in Manchester Depot as well

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teo - 13/01/2021 15:06

Shout out to guest1169977. not only for reporting this but also for working at RM, one fo the great services of this horrible times!

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DiddyDave93 13/01/2021 13:15

I don't think they're coming until 31st Jan guys.. need to wait for a confirmation email from Royal Mail then it will arrive 48 hours after that email.

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ChrisB83 - 13/01/2021 13:42

Not sure as email from Game states on way, personally, i have a tracker ID generated but RM state not received yet by them from seller, cant imagine that would be generated and then left in warehouse for a long period, maybe a day or two but. Plus if ordered on 7th January they were being sent out before by 15th or 22nd according to the site, Just wish Game would respond to communication from people

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DiddyDave93 - 13/01/2021 13:43

UPDATE: just had an email from Royal mail saying its coming Thursday 14th (Tomorrow) between 12 & 3pm! 😬

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ChrisB83 - 13/01/2021 13:44

When did you get the dispatch email from game can i ask?

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Frazzles_44 13/01/2021 12:38

Anyone know any website restocking soon or any stock anywhere around Norwich and Lowestoft area?

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Extinction135 - 13/01/2021 12:40

Nope. Series S is in stock but not the Series X

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Shaun.t 13/01/2021 12:17

I know that Royal Mail are struggling to fulfil “guaranteed” deliveries at the moment due to the pandemic. I sent a 48hr tracked parcel a few weeks before Xmas and it took about 8 days to get to to where it needed to be. I checked on the track and trace daily and it just said it was still in the PO I sent it from, even though, upon checking it had been collected and was in the system, just with no updates on the T&T system. I know in my area there’s a lot off staff off isolating so god knows how long it will take.

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teo - 13/01/2021 12:31

I just find it absurd that there is no way to contact GAME about it. Zero response from ticktes...

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Shaun.t - 13/01/2021 12:54

Very true. They seem to be in the business of taking your money and washing their hands of you. I very rarely use game for this reason.

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Nuriah 13/01/2021 10:12

Am I the only one who ordered on the 7th and hasn't received any communication from royal mail since dispatch? I got dispatch email 2 days ago 😭

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ChrisB83 - 13/01/2021 10:17

I just spoke to RM, if you had a dispatch email from Game its 48 hours from that email, so should be today if you were advised two days ago. However RM have advised that it could be waiting till 22nd January as 24 and 48hr deliveries are not guaranteed at the moment also delivering till 9pm in some areas !

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Nuriah - 13/01/2021 10:19

Oh thanks for that! Little irritating there's no guarantee when it's coming but luckily I can't exactly make plans and go anywhere 😂

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Jimbo500 - 13/01/2021 10:33

I ordered same time as you but not got nothing from royal mail either

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Nuriah - 13/01/2021 10:42

Hopefully it comes today for us both!

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Alex123654 - 13/01/2021 11:16

I am in the same boat Nuriah. I had a dispatch email on Monday night but no tracking number and nothing from RM since. GAME are not responding to my emails either at the moment. I’ve spent £515 for this level of customer service.

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Nuriah - 13/01/2021 11:18

I know, my partner wants to get a ps5 when they're actually in stock, and I've said stay away from game, can't even ask a simple question without having to wait days on end, and if it's urgent tonight luck because that's their only contact method 😂

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JACKST3R4 - 13/01/2021 11:18

I got a dispatch email from GAME Friday! Still nothing from RM though!

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Nuriah - 13/01/2021 11:18

Tough luck haha

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Nuriah - 13/01/2021 11:19

It seems like it's going to be a wait till we get out xbox's... All I wanna do is play grounded 😭

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DiddyDave93 - 13/01/2021 11:28

I'm in the same boat as you guys also not had an email from RM which is a littke worrying, I ordered a Nintendo Switch as a birthday present not too long ago & it was Dispatched the same day I ordered it & the following morning at around 5am I had an Email from RM sayibg it would be with me within 48hours and it was! But We've not heard anything about the Xbox yet but stay optimistic!! Our postie doesnt normally show up until between 1pm & 3pm so theres still time!

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dj2020 - 13/01/2021 11:40

Alex you don't go to Game for customer service, you go because they have stock. They are a terrible company, run by a terrible person who I avoid at all costs. Could have pre-ordered one from there when they came up but wanted to wait for a company that I think will still be around in 6 months time!

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Alex123654 - 13/01/2021 11:40

To be fair. The terms and conditions do say expect them by the 22nd so they are covered. With that said after dispatch you’d like to see some RM details.

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Nuriah - 13/01/2021 12:28

My post man's come and gone, no Xbox today Sad

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ChrisB83 - 13/01/2021 12:35

May not be the normal postman all our special deliveries are done as a second post think maybe looking at 3 days from notification email at least :-(

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Nuriah - 13/01/2021 12:39

Dispatch notification or from tracking order email? I ain't even recieved that yet 😂

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Alex123654 - 13/01/2021 13:40

I’ve literally just had a text to say my Xbox Series X will be delivered tomorrow morning.

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ChrisB83 - 13/01/2021 14:00

Alex, great news, did you also get an email on Monday advising of dispatch?

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Alex123654 - 13/01/2021 14:03

Yes around 5PM Monday.

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Neil1984 13/01/2021 09:57

Message from royal mail today saying my xbox 2ill be delivered tomorrow. I ordered it on the 8th. Smile

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ChrisB83 - 13/01/2021 09:59

Neil , Did you get a dispatch email from Game yesterday ?

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ChrisB83 13/01/2021 09:56

Hi , If anyone who had a dispatch notice on Monday 11th could reply to advise if they get it today as, mine is due tomorrow based on Dispatch email but Royal Mail tracker has not updated since saying notice sent to RM of package. Thanks much appreciated

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Toxophilite - 13/01/2021 10:09

Hi Chris, I got the despatch email on Monday and an hour ago I got the tracking email & text from RM saying delivery tomorrow

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Alex123654 - 13/01/2021 10:12

I had my dispatch email on Monday afternoon but still nothing from RM in terms of tracking number or details?!

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Jimbo500 - 13/01/2021 10:32

I also got a dispatch email on Monday but had nothing from royal mail, it should be due to come today though, I hope, where you live must affect things I guess, I'm in north east scotland so wont be surprised if I don't see it today.

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ChrisB83 - 13/01/2021 10:32

Toxo and Alex, does sound like maybe running a full day behind so 3 days rather than 2 :-(

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ChrisB83 - 13/01/2021 10:40

Jimbo , I am in Edinburgh, dispatched email from Game yesterday, but no message from RM, but did get the code from Game, its been sat since 4pm last night say information sent to RM, RM advised me on phone this could mean its been picked up and is at Sorting Office (Thats what they assume in this case) and yet to be scanned or worst case still to be picked up from Game. They have confirmed items from there are tracked and insured but tracking may not show until its started on the process through Sorting Office. Worst case though delivery can be upto the 20th Jan!

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Alex123654 - 13/01/2021 10:43

At least you managed to get some tracking details!

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ChrisB83 - 13/01/2021 10:48

I got a grump response by email but at least got it, its does sound like they have been sent but probably in too large numbers for RM to work with at once

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guest1434420 - 13/01/2021 11:22

I ordered early on the 8th, one of the first to post on here. I had despatch e-mail on Monday, but not had a tracking number from RM or any comms from them as yet.

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guest1434420 - 13/01/2021 11:23

*dispatch...

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Rossi 46 12/01/2021 21:50

How are people even ordering please ?? Are you up in the middle of the night? I have a job and can’t keep looking every hour of every day.... any tips would be appreciated Thanks

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guest1434420 - 12/01/2021 23:45

Pure luck Rossi. Have the various pages open and refresh when you get an opportunity. Look at the discuss threads like this one - people post on them as soon as they’re able to order. I’ve not seen stock release overnight (although I know that Argos did it last week).

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JACKST3R4 12/01/2021 17:50

Those who ordered all access and have had dispatch confirmed by GAME. Have you had an email or confirmation from Royal Mail?

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ChrisB83 - 12/01/2021 17:53

I didn’t so sent them a ticket via website ticke subject missing tracking number and they responded quickly. had a standard response back and then i replied with the request again via email and they responded back within the hour. Hopefully everyone gets them ok

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ChrisB83 - 12/01/2021 18:13

Do you have a tracker number, I also ordered a controller from them, to give an idea of delay in updating Information I had an on email on Sunday 7.30pm to say it’s on way but not added to Royal Mail site till 8.30 following morning, had package today up in edinburgh but if you look at Royal Mail there was delays by plan last night so may depend on were it’s also being transported also they only seem to update when it’s arrived at each sorting office or local PO

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Toxophilite - 12/01/2021 18:56

Chris did you reply to the case acknowledgment or the follow up email

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ChrisB83 - 12/01/2021 19:32

Case acknowledgement

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Toxophilite - 12/01/2021 19:35

Ok thanks Chris, I’ve just replied to that

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LB4315 12/01/2021 16:30

People who have successfully ordered via all access, are you new customers or existing? I'm a new customer and having no luck!

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Toxophilite - 12/01/2021 16:35

I was a new customer, had to checkout as a guest though. Just luck of the draw being on at the right time I think

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ChrisB83 - 12/01/2021 16:38

New customer as well, it comes just down to luck, one thing to watch is if you manage to get into a Q for one, i was lucky as i was getting message unable to complete try again and kept on refreshing page rather than closing and trying again , and after about 15-20min i got one, just remember 20 mins to complete but each full application does a hard check on cr*dit.

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Extinction135 - 12/01/2021 17:36

Did you order today?

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ChrisB83 - 12/01/2021 17:53

I ordered on the 8th

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ChrisB83 12/01/2021 16:28

Hi all, just to say, for those not receiving track and trace number send them a ticket via website ticke subject missing tracking number and they responded quickly. had a standard response back and then i replied with the request again via email and they responded back within the hour. Hopefully everyone gets them ok

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Toxophilite - 12/01/2021 16:35

Thanks Chris I’ll give it a go

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guest1434420 - 13/01/2021 08:05

Did you get a tracking number? I’m still waiting for mine.

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Shaun.t - 13/01/2021 09:33

Sorry Chris, excuse my stupidity, was this through game or RM?

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ChrisB83 - 13/01/2021 12:05

Hi Shaun, I got the code direct from Game, (direct twitter via GAMEHelps) and a online ticket, i did get a grumpy response , its hear don't send in more than one request it moves you down the list

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Shaun.t - 13/01/2021 12:18

Thanks Chris, I’ll give them a go

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IMrBrit 12/01/2021 16:24

Received dispatch email at 2pm today. Ordered through all access on the 8th

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Jilesy95 12/01/2021 16:02

Ordered on the 8th and been dispatched today woooooooo!

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Shaun.t 12/01/2021 15:49

As below, my preorder is on the way from the 8th, maybe they sent them out based on what time you got them. Happy gaming!!

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Guest1427912 12/01/2021 14:40

My all access pre order been dispatched. Its been a pleasure gentlemen.

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Extinction135 - 12/01/2021 15:02

Lucky! Ive beeb trying for weeks, never been able to get one

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teo - 12/01/2021 15:06

Extinction135, you are already are it seems but my advice is to keep monitoring the forums and not just the main stock page. I learned that they were available by randomly clicking on the GAME discussion link, and saw some fo the discussion on the 7th. Was to late to order then but monitored the day after at the same time and got one. I also missed the last stock on veryDOTcom for about 20 min. Keep trying mate and best of luck!

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teo 12/01/2021 14:11

YOUR ORDER IS ON ITS WAYYYYYYYYYYYYYYYYYYYYYYYYYY. YEEEEEEEEEEEEEEEEEEEEEEEEEE

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teo - 12/01/2021 14:13

Ordered on the 8th. No Royal Mail tracking number yet. But hey if it gets here for the weekend it can take all the time it needs Big Grin

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mrdoctor - 12/01/2021 14:22

Same here, woot woot!! Smile

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teo - 12/01/2021 14:38

awesome! have fun Mr Doctor!

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ChrisB83 12/01/2021 14:03

Does anyone have an idea as to how they are sending out the orders, i was All Access but no dispatch, presume most have orders that have been sent to packing, hoping we don't have same issues that very customers have had

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ChrisB83 - 12/01/2021 14:13

Ok just to add, mine is now being dispatched , as soon as i put up the comment above. Fingers crossed everyone and hope you all enjoy when it arrives!, Fingers crossed we also all get tracking information

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DiddyDave93 12/01/2021 10:37

Had an email from GAME saying my order has been dispatched at around 4:30pm Yesterday but nothing from Royal Mail yet so It could arrive Tomorrow or Thursday hopefully! 😁

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Jilesy95 - 12/01/2021 10:39

What day did you order Dave? I ordered on 8th... not received an email yet

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Neil1984 - 12/01/2021 10:47

Same for me Dave. I otdered on the 8th, had it dispatched but no royal mail txt or email.

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Jilesy95 - 12/01/2021 10:48

I haven't even received an email to say it's been dispatched LOL. had an email on 8th to say it had been packed

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ChrisB83 - 12/01/2021 11:08

You should get a text and or email from Royal mail once it hits there network, Royal mail will say otherwise ... I ordered a controller in a separate order thats how the dispatch happened . I have my controller but no movement other than "Packing" since by All Access order on the 8th :-( and no response to twitter or emails

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DiddyDave93 - 12/01/2021 12:20

I ordered the Game Pass Bundle on the 7th its all very weird at the mo i giess were just gunna have to wait and see if it comes tomrrow or not because Im pretty sure The GAME website said it was a pre order for the 31st but who knows! 🤞😆

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ChrisB83 - 12/01/2021 12:29

yeah you are correct its all weird why some progressed and not others, just wish they would respond to communication.

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CookieMonst - 12/01/2021 13:36

All access are Royal Mail 48 signed for delivery so if you had the email yesterday you’ll get it tomorrow

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guest1169977 - 12/01/2021 14:08

I ordered via Royal mail 24 tracked. Email saying dispatched yesterday, hasn't arrived today ( I work in the DO and it wasn't there this morning) and no notification form RM.

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ChrisB83 - 12/01/2021 14:27

Think i have read that those that have requested 24 hours in the passed it was sent 48 hours instead

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Maxcairnie06 12/01/2021 00:42

Game website not working on iOS? Anyone know?

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guest614394 - 12/01/2021 09:28

Yep, It's working for me

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Nuriah 11/01/2021 17:47

Just got a confirmation that my all access has been dispatched!

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Nuriah - 11/01/2021 17:48

Although no tracking number 🤔

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Toxophilite - 11/01/2021 17:53

Same here I’m thinking that will be in the morning

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Jimbo500 - 11/01/2021 17:54

Yeah same, probs get one shortly

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teo - 11/01/2021 18:28

guys please can you confirm when you ordered?

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Jimbo500 - 11/01/2021 18:57

I ordered on the 7th

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Neil1984 - 11/01/2021 19:09

8th

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Nuriah - 11/01/2021 19:37

7th

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JACKST3R4 - 11/01/2021 20:37

Got email confirming dispatch. Ordered on the 8th.

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Guest1427912 - 11/01/2021 21:40

Eml from my bank confirming the direct debit has been setup woth klarna so hoping for.a dispatch soon!!

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Jimbo500 11/01/2021 17:00

Wooooo I also Just got an email from game my order is on its way too, and i bought through All Access.

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Extinction135 - 11/01/2021 18:33

Lucky! Im so jel! When did you buy it?

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Jimbo500 - 12/01/2021 00:04

On the 7th, did you manage to get one ?

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Extinction135 - 12/01/2021 09:38

Nope Sad

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Toxophilite 11/01/2021 16:53

Just got an email from game my order is on its way woo hoo!! I ordered on the 8th

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teo - 11/01/2021 16:57

did you pick any specific delivery option?

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ChrisB83 - 11/01/2021 16:58

Was that all access ? great news its on the way, I am getting impatient now. lol Have fun and enjoy I ordered an extra controller as a second order and thats on its way i have asked them on chat for an update and they sent me the RM tracking so now wondering if thats for both and they haven't updated it fully fingers crossed

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Toxophilite - 11/01/2021 16:58

Didn’t get an option when I ordered on all access, it’s coming Royal Mail 48h tracked

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Toxophilite - 11/01/2021 17:00

It might be Chris fingers crossed for you, the email came through not 5 mins ago

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Neil1984 - 11/01/2021 17:00

Just got my email aswell. Its on the way!!!!

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guest972961 - 11/01/2021 17:10

Just got my dispatch note too (ordered 08/01), pleasant surprise as I wasn’t expecting it for at least another week. It’s on Royal Mail 48hr so hopefully it’ll be here Wednesday.

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teo - 11/01/2021 17:33

arghhhh I ordered it on the 8th too I want it too now Big Grin. Great news you guys got it. Enjoy it for us too!!! Smile

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Toxophilite - 11/01/2021 17:36

At least you know they are being despatched way before the 31st Teo so you could get the good news in the next few days

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teo - 11/01/2021 18:28

yeah oping so! thanks Smile

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teo - 11/01/2021 18:29

But then again, I am in London where everythign is shut so who knows...

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