Discuss Xbox Series X Console Stock at Game

Discuss Xbox Series X Console Stock @ Xbox Series X Console at Game

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emojis

Administrator 13/10/2020 18:27

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guest868006 Yesterday 28/10/2020 22:30

has anyone got one recently

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guest876796 Yesterday 28/10/2020 15:03

I hope they take my PayPal payment soon...! I see more early unboxing videos on YouTube. Fingers Crossed.

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rembrandtvanrijn Yesterday 28/10/2020 10:32

Got one through checkout a minute ago. Fingers crossed nothing goes wrong with the order, does seem like this time in the morning is a good time to get one if you keep trying on the website (while the Pre-Order button is still there). Make sure you are signed in with address and payment card setup then they will ask for your 3 digit card number while going through checkout also. I had one in my basket twice and they were literally gone in the 10 seconds it took me to get through checkout. Good luck to anyone who sees this.

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ChiliDragon 27/10/2020 11:00

Hey, anyone else have a problem when the website allows you to preorder it, but when it takes you to say they added it, it says ‘ We are unable to add the specific item to the basket as it is temporarily out of stock.’ It probably is out of stock, but the website says it’s available. Could be a glitch I’m having, though.

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blocparty2012 - 27/10/2020 14:43

yep having exactly the same problem, very frustrating

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ChiliDragon - 27/10/2020 15:16

Maybe they’re preparing to add more stock; they’ve actually re added the preorder button. But, I also got an email back from them saying: The Series X has not been in stock for a number of weeks. Unfortunately, we do not currently know when more stock will be available for pre-order. So probably not.. ☹️

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rembrandtvanrijn - 27/10/2020 15:38

I'm guessing they're all gone if the website's been like that since 11.

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rembrandtvanrijn - 27/10/2020 15:39

Was there an alert? The only reason I saw this is reading the comments here.

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ChiliDragon - 27/10/2020 15:52

I didn’t get an alert, I just decided to check on the Game website and thought: ‘ooh, they’re available to preorder’ as it said I could

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ChiliDragon - 27/10/2020 15:52

but, of course when it got added to the basket it didn’t work

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ashmen - 27/10/2020 17:29

It happened to me a lot of times. You just continue to add it 100 times before one sticks in the basket. Its is just hard work and patience and a bit of luck. You can read from the comments below how many of us managed to get one through. Good Luck guys.

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ChiliDragon - 27/10/2020 17:51

Thanks, Smile. Sitting here clicking frantically while playing Among Us lol. Quite a good distraction, I suppose. Thanks!

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rembrandtvanrijn - 27/10/2020 18:02

I'm pretty sure it's not possible to buy one now. Game should really stop torturing people and remove the pre-order button 🤣

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ChiliDragon - 27/10/2020 18:14

Aa well that’s sad Sad

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guest936797 - 27/10/2020 19:37

Give it a try early in the morning. I managed to get a XSX this morning from Game though the launch day delivery is not guaranteed.

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Kriss-1987 - 27/10/2020 22:56

I got in basket but by time I get to checkout it’s gone

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rembrandtvanrijn - Yesterday 28/10/2020 10:34

I also had one in my basket a little later than Kriss (around 23:30-00:00) so might also be a good time to check for stock as well as the morning around 10:00-11:00

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ChiliDragon - Yesterday 28/10/2020 12:37

Ah okay thank you! I missed that time so I guess maybe I’ll have better luck tomorrow.

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Jb1234567! 26/10/2020 12:13

I made an order on the 24th. Opened a ticket to confirm the order and I received the following from Game: "Your order should arrive with you around the release date as long as payment is taken successfully. Payment should be taken around a week before release."

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guest891821 26/10/2020 10:06

Anyone know when they will be taking money for orders? With it be 7 days exactly?

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bengpearson - 26/10/2020 10:49

Those who pre-ordered on/before the 23rd October had the following email: Xbox Series X is released within the next two to three weeks and to help everything go smoothly for you, we will be processing orders and will start taking payment within the next few days. So I'd imagine they'll be taking payment early this week.

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guest881413 - Yesterday 28/10/2020 09:42

I ordered on the 23rd, still haven't received that email though. Preying i receive it soon

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guest890785 26/10/2020 06:27

Do we know if these ore orders are coming for launch because there is a disclaimer now

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bengpearson - 26/10/2020 09:11

It looks like any pre-orders from the 24th may not arrive on launch day. This is the day after they sent an email stating that money would be taken from accounts soon, so any orders on the 23rd must've been the end of the launch day batch.

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Dazzanlou 24/10/2020 15:01

Hi guys, just an update for those that manage to get an order pushed through. GOOD NEWS! I’ve just received an email from game after I asked if my order was confirmed on their system and everything was ok. Here’s the reply: Hi, thank you for contacting us. Your order is confirmed in our system and processed. If there are any updates, will we email you accordingly. Kind regards, Paulina Customer Service GAME

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guest881413 - 24/10/2020 17:17

Perfect!

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guest891821 24/10/2020 00:19

Am I the only one not being charged now for delivery?

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guest932471 - 24/10/2020 01:00

I guess you're misunderstanding. Everyone will be charged 10 quid for the delivery regardless if you chose home delivery or store pick up. But the money won't be taken out until de dispatch day, that's the usual practice for Game. Fingers crossed band worry not.

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guest891821 - 24/10/2020 09:21

Ah, I thought that was the case, but you just confirmed it. Thank you mate

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guest932471 23/10/2020 14:32

Guys tried the method mentioned. Took me more than three hours, such waste of time, but looks it worked. Got the confirmation e mail. Fingers crossed it doesn't get cancelled...

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guest891052 - 23/10/2020 14:50

Was it really a waste of time if you got it in the end? 😄

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guest932471 - 23/10/2020 15:19

Well I would have spent my morning in a better way tbh, but I'm an happy boy now Big Grin Luckily my wife wasn't around to see me as a mindless zombie!

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guest881413 - 23/10/2020 21:09

Have you guys been charged delivery yet?

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guest932471 - 23/10/2020 21:50

No buddy. Usually it's charged one week or few days before despatch. Do not worry.

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Dazzanlou 23/10/2020 10:48

Yes I was charged for delivery, but considering the chances of getting a series x are near zero, the £9.99 is nothing lol

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ashmen - 23/10/2020 10:58

Agreed. I also didn't really need an extra controller. but hey beggars cant be choosers right !! lol 😂 🤣 🤣

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guest881413 - 23/10/2020 20:46

Have you already been charged? Managed to get one 10minutes ago, recieved email but haven't been charged anything as of yet

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guest891821 - 24/10/2020 00:34

I got mine about a week ago and still haven't been charged for delivery

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ashmen 23/10/2020 09:52

Thank you , Thank you , Thank you guys !! Finally managed to get one with extra controller 5mins back. I have been trying from my laptop with that link for the last 3-4 days and I didn't have any luck. Tried from my mobile and managed to add bundle with assassins creed in the basket but that didn't go through after multiple attempt. I was always trying the plug and play bundle in both laptop and mobile at same time and thought of trying other bundles again and woila the extra controller one worked from mobile.!! Thanks once again guys. Did they charge £9.99 for delivery for all of you?

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Dazzanlou 23/10/2020 08:19

Just used the method below and successfully managed to grab an Xbox series x wahoooo! Cheers guys, that tip definitely works. Bring it on!!

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ashmen - 23/10/2020 09:02

Could you tell me how you managed. Basically go to that link which will list all series x and series s. Then click on the plug and play series x preorder button and then once inside keep on trying it?

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bengpearson - 23/10/2020 09:31

Sorry you haven't had any luck since yesterday. You can use exactly this link (replace the redacted text with Game's website): ***********game******/en/xbox-series-x-new-play-and-charge-kit-2836794?status Once you're on this page, it should show the pre-order button. You'll click it and it'll pop up saying no stock available. Keep your mouse in the same position (over the pre order button) and just keep pressing it. Eventually, hopefully you'll get one in your basket. It's as simple as that. You'll then have to extremely quickly checkout to get the order confirmation at the end.

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ashmen - 23/10/2020 09:52

thanks a lot man.. managed to grab with extra controller. Hope they will deliver in time.

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guest291788 22/10/2020 17:03

Using the method below I have just received the below email from Game Thank you for pre-ordering Xbox Series X from GAME******. Xbox Series X is released within the next two to three weeks and to help everything go smoothly for you, we will be processing orders and will start taking payment within the next few days. What do I need to do now? Please check you have enough funds in your account and ensure your billing and delivery address details are up to date. You can update your order by logging into your GAME account. If you don't have an account please contact us by clicking here. Is that all? Yes. If your payment is processed successfully you will receive an email letting you know that your order is on its way. Your order won't reach you early; the email just means it's being held ready to be shipped. If there is a problem with your order you will receive an email informing you of the next steps you need to take. Please follow the instructions on the email as this could be due to a problem with your chosen payment method. Please be aware that if your order is being shipped to a remote postcode in the UK it may arrive after the release date. Thanks for shopping at GAME******

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guest291788 - 22/10/2020 17:05

Sorry forgot to mention I placed the order on the 6/10/20

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guest891052 - 22/10/2020 17:07

I got the same email. I got an order in last week after spamming the Play & Charge Kit bundle all morning. Can't wait for launch 😀

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matt665 - 22/10/2020 17:26

Yep my email came through too, looks like the spamming the add to cart button worked after all. Lol

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Dalehitchy - 22/10/2020 17:57

Yup. Got mine! It's happening guys! Woop woop

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bengpearson - 22/10/2020 18:34

Yep, I pre ordered mine at around 10am this morning and I’ve had the same email. Hopefully a very good sign!

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guest881413 - 22/10/2020 22:05

You alright guys, how do you lot exactly do this refreshing thing? Do you do it on your phone or on your pc/laptop as well?

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Dalehitchy - 22/10/2020 22:22

I managed to do it on my phone (thankfully more people are interested in ps5 so it's easier to do on Series X). I just kept clicking add to basket on my phone in all the bundle deals until it worked. Then I kept trying to pay until that worked. Some people are using auto clickers on pc but I didn't bother.

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ashmen - 23/10/2020 09:55

Dalehitchy - Thanks mate. I was always trying with my laptop and after seeing your comment today tried with mobile and it worked. Got the black controller bundle Smile

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bengpearson 22/10/2020 09:56

Yep, this technique works. Just got one using the play and charge kit like someone below. We'll see if it gets cancelled but the money has been taken!

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ashmen - 22/10/2020 10:05

you are really lucky. Been trying this method from last couple of day with no luck 😢 Is there anything specifically you did?

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bengpearson - 22/10/2020 10:37

Nothing specific, think I probably kept pressing the Pre-order button about 50 times in a row and one just landed in my basket. I'm not sure if certain bundles are successful and others aren't - I'd imagine it doesn't make a difference as the components of the bundle are probably all in stock. I was looking into an auto-click Chrome extension, but I couldn't get any of them to work properly on my Mac. Keep trying!

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Dalehitchy - 22/10/2020 11:41

Weird I managed to get one last week... Got confirmation and still on my game account.... But they havnt taken money yet. Someone said they don't take it until the week before. Wonder why they have taken yours right away.

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bengpearson - 22/10/2020 11:46

I used PayPal cr*dit for this purchase (0% APR for 4 months), so it might be that PayPal have put a hold on the funds. It's not showing as part of my PayPal cr*dit balance yet, but this can take a couple of days.

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ashmen - 23/10/2020 09:02

Could you tell me how you managed. Basically go to that link which will list all series x and series s. Then click on the plug and play series x preorder button and then once inside keep on trying it?

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Yeyeyeye 22/10/2020 05:42

Check the comments below with the Game link can 100% confirm this technique works with Series X, managed to get the Series X with Play & Charge kit in the basket at just about 9am yesterday morning and the order is confirmed and they took postage money straight away.

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guest881413 - 22/10/2020 07:59

Just got it in my basket, got right to the end then it said sold out, just luck I guess

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ashmen - 23/10/2020 09:02

Could you tell me how you managed. Basically go to that link which will list all series x and series s. Then click on the plug and play series x preorder button and then once inside keep on trying it?

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LifeOfSi 21/10/2020 16:02

Game has all series S bundles in stock right now

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Kiron - 21/10/2020 16:12

Yeah, but I want an X.

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Dalehitchy 19/10/2020 20:17

Does anyone know when payment is taken?

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guest872284 - 20/10/2020 21:39

7 Days before dispatch

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guest891821 16/10/2020 22:33

How do you contact game to make sure that your order is official? Just email them?

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guest872284 - 17/10/2020 09:14

You can create a ticket on the support page. Paste in your order number, they're pretty fast to reply during the week. I contacted yesterday to confirm mine, and it was all good to go for release day.

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TylerH - 19/10/2020 11:13

As mentioned above you can create a ticket, but alternatively try calling one of our stores, always happy to help.

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Endo 16/10/2020 18:04

Managed to just bag one. I’ve been refreshing the page with the full list of Series S and X consoles all day, and every couple of hours a Series X becomes available. Once it does you have to be quick and click a bundle (the console by itself doesn’t seem to work) and pay. Takes a lot of patience but stick at it. Downloading an auto refresh extension on your browser also helps!

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MattySimons - 16/10/2020 18:24

How often do they come up? And can you please link the page in which I have to refresh! Cheers

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Endo - 16/10/2020 18:50

I found every couple of hours through the day, which pretty much matches with when people said they ordered on here. The link I’ve been using is - ***********game******/en/m/hardware/xbox-series?cm_sp=MobileTopNav-_-Xbox-_-SeriesXS-_-Consoles&mobileFlag=true&inStockOnly=false

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Endo - 16/10/2020 18:50

Sorry didn’t realise Stock Informer censors out the website name

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MattySimons - 16/10/2020 18:57

No problem, every time a series x bundle comes up I try and add it to basket and it just says ‘temporarily out of stock!’ Should I just leave it?

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Dalehitchy - 16/10/2020 19:01

I got one today. You'll have to cycle through the bundles and see if you can get one in your basket. Keep doing it every so often. Once you get one in your basket you have to pay quick. I managed to get the console+ controller bundle in my basket 3 times and was finally able to get past the payment page on the third time.

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Endo - 16/10/2020 19:18

Yeah I tried a few times and kept getting the ‘out of stock’ basket error. If you do, just try again later. Eventually you’ll get one if you keep at it.

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TylerH 16/10/2020 08:35

Hi Folks bit of insider info - I work for Game and we’re currently in minus stock, meaning the orders placed since we were officially out-of-stock on the 23th September will not be fulfilled by the 10th November. We don’t currently have a date for any further stock as of yet. A friend of mine works in the Curry’s PCWorld distribution centre and says they’re expecting more on 31st October. I expect Game and most other retailers to get more around this time. Happy gaming!

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FrancoJJameson - 16/10/2020 08:50

Hi Tyler, Thanks for providing us with a useful update. I appreciate that COVID-19 will make things difficult especially given demand for consoles. My hope is that I can get my hands on some in time for Xmas.

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MALGRON - 16/10/2020 10:53

Hi Tyler. If the orders are in the minus figures, why did the order confirmation screen say the delivery date was 10th November? Also if the orders are in the minus figures, then why are orders getting through? Shouldn't game remove the series x listing for the time being. Or just cancel the orders that can't be fulfilled for launch.

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TylerH - 16/10/2020 11:45

Hi Malgron. In all honesty I don’t know, I only work on the shop floor so I’m only passing on what we’ve been told. As far as we’re aware you shouldn’t be able to order from the website, and if you have somehow managed this, the 10th November date is a placeholder so there’s no guarantee this will arrive on launch day, and may risk being cancelled at a later date.

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TylerH - 16/10/2020 11:46

Also been told this morning that no further orders will be possible through the website, it will simply not add the item to the basket.

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Stuie2k1 - 16/10/2020 13:29

I contacted Game about this just now to confirm my order for day one and the response I have just received from Game was "No, we are not in minus stock for the consoles, so yes you should receive your console on release date."

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TylerH - 16/10/2020 13:46

That’s great if you’re has been confirmed. I just didn’t want other people to be disappointed if they are trying to order from the website.

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Stuie2k1 - 16/10/2020 13:56

Fair enough mate, just got a bit concerned about my order with your post and wanted to check and let everyone know the response I got. Hopefully there are no issues for anyone.

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TylerH - 16/10/2020 13:59

Hopefully so. I’ll be honest it would help if Microsoft were more forthcoming with information, but I suppose it helps with their marketing building up hype in this way.

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Dalehitchy - 16/10/2020 14:04

I also managed to place an order with game about 30 min ago.... So if they are planning to stop online orders... They havnt yet.

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guest897664 - 16/10/2020 14:18

I've been trying for days with no luck...

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TylerH - 16/10/2020 14:27

Hi Dale. That’s strange, but fair enough. We’ve been told that no Series X orders will physically go through on the website. No word on Series S however.

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Dalehitchy - 16/10/2020 15:58

Went through at 13.20 I got a confirmation email at 13.30. It's still there in my game login order page. They were appearing this morning throughout the day but I couldn't get passed the payment page until later. Perhaps I'll get a cancellation or late order but worth a shot.

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guest891052 - 17/10/2020 15:22

I just managed to get one of the bundles about 30 mins ago. I'm getting in touch with GAME support to check if it's going to get cancelled due to the minus stock mentioned above.

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guest898228 - 18/10/2020 01:01

Tyler stop lying I have spoken directly to the manager of the game near me the stock is fine the orders that go through are from cancellations, the orders online that get cancelled are the pick up at store orders due to covid, I received a confirmation email seconds after buying ps5 as well as an internal confirmation sheet that I requested.

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Jonahwales - 18/10/2020 09:03

Hmm when i done it i chose the deliver to store option as i was abit excited and wanted to go pick it up from the store first thing do you think my order will get cancelled due to covid or should i try and change delivery to my house

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guest891052 - 18/10/2020 11:37

Ok, so I got an order yesterday and was worried due to Tyler's comments regarding minus stock. Not sure what he's talking about as I just spoke to GAME Customer services and they confirmed I'll have my order on release day.

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matt665 15/10/2020 20:47

Just an fyi preorders are back up as of typing 20:46.

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MattySimons 15/10/2020 20:02

Can anyone tell me the technique people are using to pre order from game?

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Jmoney20 15/10/2020 18:24

Just managed to secure one with Assassin's creed. Change the ending of the url from "=oss" to "=is" and it might work for you.

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MattySimons - 15/10/2020 19:57

On the Xbox page or the Assassin’s Creed page? Has your order been cancelled?

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guest890785 - 15/10/2020 20:12

My url doesn’t end in that. 🤦🏾‍♂️

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FrancoJJameson - 15/10/2020 20:45

Tried this method a few times, including replacing oos with instock doesnt add to basket. It must only work when an order is cancelled thus creating stock. Its luck in my view.

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guest890785 15/10/2020 12:06

Kept refreshing the page stock is loading up not yet letting you ad to basket keep your eyes out ppl 👀

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lewis154 15/10/2020 11:05

i just got one 15 minutes ago. how likely am i to get an email cancelling it

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guest890785 - 15/10/2020 11:33

High probability

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guest869109 - 15/10/2020 14:22

Followed this process on 6/10 and no cancellation, still showing as ordered on game account

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lewis154 - 15/10/2020 14:47

I hope it doesn’t get cancelled, hasn’t been yet just suprised it worked it said it was out of stock then still added to basket

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guest95053 - 15/10/2020 16:07

I managed to order on the 13th and no cancellation email yet 🤞

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Jodiexx86 14/10/2020 20:37

I missed this too!! Why don’t game tell you!!

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guest890785 14/10/2020 19:06

Arrghhh I missed it again why do game not give Notification

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guest895289 14/10/2020 10:19

Just worked for me but I had to get it with assassin’s creed which I’m happy about

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