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Administrator 17/11/2020 12:51
IMPORTANT PLEASE READ BEFORE POSTING
Please note that we are NOT sending our normal stock alerts for John Lewis at this time.
Thanks, Admin
Administrator 18/09/2020 05:35
IMPORTANT PLEASE READ BEFORE POSTING
- Please DO NOT rely on receiving an email or push notification alert to find you stock. We will send notifications on a case by case basis. It is pointless us sending thousands of notifications if a retailer only has a few units of stock which get snapped up almost immediately. Just leads to further frustration.
- For very high demand products, don't be surprised if stock sells out in seconds. An online store may have only made a single unit available.
- Any irregular page refreshing or bot activity will result in an automatic permanent block from our server.
- Please do not attempt to sell on this forum. There is another well known website for that. Offending posts will be deleted and user accounts suspended without notice.
- Please refer to our FAQs for further answers to common questions.
Thanks, Admin
guest1462418 13/01/2021 17:15
Good evening,
Please can you alert me when you have stock of PS5 as my son is desperate to buy one with his Christmas money?
Thanks in advance,
Michelle.
Dazzo71 - 13/01/2021 22:55
Who are you asking the people who are on here for exactly the same reason as you or John Lewis.
guest1023595 13/01/2021 13:20
Something funny going on on the John Lewis pages. Access Denied if you try to click on the PlayStation or XBox brand sub-category in the gaming section (but, for contrast, Nintendo works). If you use links (e.g. the "people who bought this item also like" suggestions at the bottom) you can still get through to games and accessories for the PS5. If you try to use the links to get to the console you land back at the "Access Denied" page, which seems to have replaced the old landing page they had saying that they were out of stock. JL could be preparing for a stock drop.
PS5LUT - 13/01/2021 13:35
Or the web designer spilled coffee on the server
BeejNet - 13/01/2021 15:17
They're just blocking the proxy links from StockInformer (and probably other sites) - that is why you'd get the 'access denied' when you click on the link from here. If you open a fresh browser/tab, go to their site directly then do a search for 'Playstation 5' then the Disc version still comes up.
guest1023595 - 13/01/2021 16:37
Oh really? Maybe my browser has saved some cookie or something because I can't get through even if I do go directly.
BeejNet - 13/01/2021 16:40
Possibly. Try opening one up in 'Private' or 'Incognito' mode as that would normally open without any historical/cached cookies and data.
Tonkie18 - 13/01/2021 20:31
I have it open on the ps5 page. I think itβs your browser
Ted Theodore logan - 13/01/2021 22:54
7hrs later and you have it on. Don't you think they might have fixed it in that time lmao.
ssuk800 11/01/2021 11:37
John Lewis page as changed, allowing you to view the console, but OOS at this minute
KC.oleman21 - 11/01/2021 18:21
If you click on delivery and returns on the app, it says Collect+, collect from Wednesday. Hoping this means it will come back in stock tomorrow maybe? Just speculation, but fingers crossed!
PS5LUT - 11/01/2021 22:12
Turnaround time for collect plus is just 48 hours, that's all I think.
KC.oleman21 - 11/01/2021 22:36
Ah fair enough makes sense, was just wishful thinking I guess π
guest937700 - 12/01/2021 20:19
Sky news reports John Lewis have suspended click and collect due to tougher shopping legislations
guest1181863 - 13/01/2021 09:20
Can still order & collect from a Waitrose store though.
Beccab123 06/01/2021 22:59
Are most sites selling for anyone or are they selling for PlayStation members only?
guest1416476 30/12/2020 15:00
Hi, does anyone know when john lewis will be getting new stock? I almost had one twice on release day but it was taken out my basket before i could complete! I've hear rumours that there is a UK stock drop coming up but thats it. Any help would be appreciated
slowalk - 30/12/2020 16:22
Rumors are stock is coming around 7th to 12th of January
Administrator - 30/12/2020 16:33
Just rumours mostly made up by Twitter accounts who claim to have some kind of inside knowledge. 99% of the time they prove to be wrong and I think it's just pure coincidence if they do end up getting it right!
Administrator - 30/12/2020 16:36
One Twitter account I watch has been constantly predicting stock for the last 4 weeks. Not once has he been correct.
slowalk - 30/12/2020 17:36
I got this info from a Curry's employee who said that there is a high chance (depends on how fast the distribution in the stores will be) these will be the dates for the drop so fingers crossed!
guest1416476 - 30/12/2020 17:53
Thats my issue i haven't seen anyone confirm a date yet so it could all be speculation. ATM the PS5 page is still down on the JL website so im not hopefully. Im back at work next week so i cant keep checking which is annoying.
The rumours have stated there is a lot more stock now which means hopefully i can get all the way through checkout before loosing it!
Persona5 - 09/01/2021 15:24
Rumours are the 32nd of this month
coleboyd2 25/12/2020 03:17
What place will be the next place what restocks
Sarahibby1979 18/12/2020 09:00
Can I pre order ps5?
jadeofarc - 18/12/2020 17:54
nope, there was one site called techinn which does but it looks like its an eastern european retailer and they said preorders will be fullfilled from march or april so no point. If you want a British Retailer then unfortunately no.
Loulou84 - 19/12/2020 19:45
Looking at previous comments, tech inn is not recommended to buy ps5 or x box if you look up reviews on goo gle many people have been caught out
guest1219854 - 27/12/2020 13:24
***********reddit****/r/PS5/comments/jup3ls/is_techinn_legit/
Aragon 04/12/2020 09:26
Basically John Lewis say on their ps5 product page they won't be stocking anymore?
Tomg84 - 18/12/2020 12:50
John Lewis have never been big on consoles/gaming.
ENEMYGUNN3R_786 03/12/2020 05:31
Is PS5 co.ing in stock today?
Freeman30 01/12/2020 18:25
When will us have ps5 in
guest1004996 - 02/12/2020 14:13
π€
Freeman30 - 02/12/2020 14:17
What that bout lol
ElazAndez - 02/12/2020 18:34
π€
Philjack9 29/11/2020 15:20
I thought I had one it was added to the basket then later it said please remove from basket as no stock. Canβt blame John Lewis really as demand was massive and it crashed their website. I am hopeful to get one for Christmas
ENEMYGUNN3R_786 - 30/11/2020 10:52
When did you add to basket and it said no stock what time was it roughly
guest1164618 26/11/2020 14:03
I was lucky enought to order one at 8.50 AM 19/11. It arrived the next day !!! Well done John Lewis, excellent service .
guest1180726 - 27/11/2020 18:50
Was that delivered by Royal Mail?
guest1164618 - 28/11/2020 06:52
no DPD
guest803573 25/11/2020 13:33
I got my PS5 delivered by DPD on day of release 19th Nov and its awesome π
Thanks JL.
P.S I preordered back in September!
Good luck with everyone else getting oneπ
Janeb82 24/11/2020 11:56
Hi, I managed to get a PS5 from JL on release date, got my email confirmation and Royal Mail dispatch info. It is still saying waiting for retailer to give them the parcel, has anyone has this? Beginning to think itβs not coming.
BeejNet - 24/11/2020 12:07
I think a lot of retailers who sold on launch day were doing so on the premise of what Sony had confirmed their stock allocation to be even if they didn't actually have the physical consoles yet in their own warehouses. A lot of people who managed to place an order with Currys are on the same boat so my theory is that the reason for these delays is on Sony and not the actual retailers but then again, from the retailer's side, I would class that as 'over selling'.
Janeb82 - 24/11/2020 12:22
Thanks for replying, itβs just a total mess up. Why send a dispatch email with a tracking number if you donβt have the physical item. I know worse things can happen if life but stressful not knowing if you are actually going to receive it or not.
BeejNet - 24/11/2020 12:44
Yup, I'd hang in there in keep your hopes up as you're still in a better situation than a lot of us who still haven't managed to secure one. As long as they don't cancel your order then that should mean that there's actually stock that's been allocated to you. It's now just a matter of JL (or Sony) making sure they get that console to you asap (and hopefully securely as well).
emalee - 24/11/2020 12:45
hi i also ordered from john lewis on release day, i got mine the day after. i think it would be worth ringing John lewis and chasing it up.
Janeb82 - 24/11/2020 14:08
Hi, yes I have contacted John Lewis they are looking into it but would seem it has gone missing. Did you s*elect next day delivery? I was in such a panic to check out that didnβt check delivery options.
emalee - 24/11/2020 18:49
hi sorry for late reply, no i didnt change the delivery so must have just been standard. I also was in such a rush to check out that i didnt even think to check if their was multiple delivery options. Hopefully they sort it for you and you get yours soon
DK014 20/11/2020 19:37
Is anyone waiting for the John Lewis confirmation Order? taking so long
Creed1990 - 21/11/2020 09:33
Mines been on tracking coming soon with no confirmation email yet
gregg_ghost - 21/11/2020 11:05
yh still waiting for my confirmation email too 
Creed1990 - 21/11/2020 13:47
Have now received tracking so check your emails
Gavin189 - 21/11/2020 18:14
Just got an email to say an item I ordered was out of stock. Check your emails guys some orders have been cancelled. If they donβt secure stock in next 28 days they are going to refund. Absolute nightmare
Rellicea 18/11/2020 20:47
Does anyone know if John Lewis use a queueing system?
ScalpyMcScalpface - 18/11/2020 21:23
They didnβt for the Xbox
guest1093685 18/11/2020 17:47
will the ps5 sell out whilst you have got it in your basket and are entering card details ?
guest925663 - 18/11/2020 18:02
Yes
Tommy P - 18/11/2020 18:11
Can 2nd this, it's happ*end to many people when they got so far as to the authorisation stage. Which for a human will require a few minutes, having macros set up via bots etc. Makes this even more difficult.
I would've hoped retailers would have more restrictions in place, such as phsyical click and collect. Where appropiate, and their websites better supported to combat bots. But it's whatever at this stage, not much can be done other than to try your luck where ever has stock. Even those who has pre-ordered do not have garuntee they will receive theres within the week.
guest1093685 - 18/11/2020 20:42
so will it then get removed if its in their at that time
guest1023595 - 26/11/2020 15:52
Tommy P - you can save your card details if you make a John Lewis account, which is what I had done before 19/11. On the day, however, the site was so swamped with activity that even making it all the way to the end of checkout process on JL's website, seeing my card details auto-fill, and pressing confirm, I was still kicked back to an empty basket!
Carpman 18/11/2020 15:49
Hi all. I ordered mine on the 18th September and had an email to say iβd been lucky and the order was processed. My account is still saying it will be delivered on the 19th. But i havenβt received an email from dpd as i was expecting. Clearly some people have had their emails.........anyone like me still waiting for one?
86richardjones - 18/11/2020 16:00
I didn't get an email but the tracking link in my order confirmation became active
Carpman - 18/11/2020 16:08
Oooh. Ok thanks for that iβll check.
guest458848 - 18/11/2020 16:11
My tracking link still isnt active but DPD sent me notification through the DPD app i already have.
Carpman - 18/11/2020 16:12
Yep same.......thanks dude much appreciated......i now have a dpd tracking id......thanks again...put my mind at rest .......well excited now..... lol
guest458848 18/11/2020 13:34
Just been sent a message by DPD for John Lewis. My delivery will be tomorrow! π
chickenadobo - 18/11/2020 14:11
same π
86richardjones - 18/11/2020 15:24
Here to. And with DPD so you know it'll actually turn up rather than be drop kicked into a hedge
guest856340 18/11/2020 13:23
Fair from John Lewis one per a costumer Good luck everyone but itβs still a war zone to get one get your fingers ready β¨οΈπ±π»
WalkinInHawkins - 18/11/2020 16:42
what time will they become available in the UK?
guest856340 - 18/11/2020 18:00
Maybe 12midnight or 8am
VintageWyatt 18/11/2020 13:16
Received an email about availability, only one ps5 purchase per person which makes things much fairer. At this point in time, they cannot confirm the time of release. Whether you get one or not, I just wanna wish all the playstation fans the best of luck and an amazing next generation 
ChocolateThunder01 - 18/11/2020 13:18
The email said in the morning so I am gonna guess at 8am
VintageWyatt - 18/11/2020 13:20
Fingers crossed
ChocolateThunder01 - 18/11/2020 13:23
Got a pre order with Game but they are so useless when it comes to customer service. If no money is taken today gonna try from John Lewis tomorrow morning and then Amazon at noon. Since Amazon and John Lewis have great customer service
guest1037444 - 18/11/2020 14:13
If you think Amazon have great customer service you need to read the Xbox Series X discussion thread. If their handling of the PS5 pre-orders go the same way, there's going to be a lot of frustrated people.
Dutch Van Der Linde 18/11/2020 12:35
On the website it says you can order tomorrow morning! But when's that 12am or something like 8am?
nycoy - 18/11/2020 13:12
I just got an email from them, presumably because I'd signed up for alerts. Says
"You recently signed up to be notified about the upcoming launch of the Sony PlayStation 5, and weβre excited to let you know that it will be available to buy on the morning of Thursday 19 November."
Not sure if I should stay up til midnight or not.....!
guest31058 - 18/11/2020 13:22
Same here fingers crossed
P_Quinn - 18/11/2020 14:06
Im in the same boat. I think i'll stay up until 12:30am and if there is no release by then ill sleep until 6 then start tyring again, although i think 8am is the most likely time.
guest424036 - 18/11/2020 15:33
They did 8am for XSX, but it had a banner on the site saying so.
guest496840 18/11/2020 09:29
The reason there is no tracking is because the consoles are coming directly from Sony and not John Lewis. I phoned them up and everything is moving as scheduled for tomorrow delivery.
guest458848 - 18/11/2020 09:40
Cheers for the update π
Al983bin 18/11/2020 08:19
Any new information about time on release day?
Stixibelle 18/11/2020 08:10
Anyone had dispatch notification yet?
guest458848 - 18/11/2020 09:25
No, not yet. But the order status page on my account does say delivery due on the 19th......but tracking not available. π€
Stixibelle - 18/11/2020 09:25
Mines the same ππ€
chickenadobo - 18/11/2020 09:33
I don't think we'll be getting tracking info at all from JL. From live chats they've told me that as its being sent directly from the supplier, JL don't have visibility on the tracking. And if we do get tracking details, it'll be sent via supplier :/
guest458848 - 18/11/2020 09:40
To be fair to them, their website says delivery on the 19th and they sent an email as soon as ordered saying they intend to deliver on the day. Have faith people! π
guest1021778 17/11/2020 20:42
Does anyone know what time consoles will be released on release day to order?
DK014 - 17/11/2020 21:07
Some retailers like Amazon will Release 12PM noon and JLewis might release it on 8AM since that's the time they released their xbox series x
Hs6432 17/11/2020 14:30
just been on a live chat with John Lewis. Asked for delivery details based on a purchase made on release day and was told it would be delivered within 7 days, i.e. standard delivery from john lewis. Good news for anyone hoping to secure a console on launch day. As for rpe orders I can only assume consoles will arrive even sooner.
ahmad_bashyr - 17/11/2020 20:14
Pls do you know what time the purchase will be open?
Hs6432 - 17/11/2020 20:31
No sorry, I did ask but i was told they only know as much as on the JL website
merifieldo - 17/11/2020 21:16
I personally will be doing click and collect to my local Waitrose since itβs free next day delivery so if all goes well will hopefully have my hands on the console on Friday.
Big Steve - 18/11/2020 03:03
If I can get one, Iβll pay the extra 6 odd quid for next day delivery.
ahmad_bashyr 17/11/2020 13:55
Pls what time will the ps5 console be available for buyers on the 19th November, i really wanna be able to get it before its sold out. thanks
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