Discuss Nintendo Switch (Neon Red/Blue) Stock at Nintendo

S safc412 - 21/06/2020 16:53

I sent a message earlier today asking the same and have received a reply: This seems to be an error on the site and we are working to get this dispatched out to you the week commencing the 22nd, once sent you will be notified and provided with the tracking information. Fingers crossed!

S saria - 21/06/2020 17:15

That's great, thank you for letting me know!

S saria - 24/06/2020 16:29

Mine said dispatched earlier! Then a few minutes later went back to processing, and now it's saying dispatched again. No email or tracking info yet. Will update when I get confirmation

S saria - 24/06/2020 18:03

Wooo got tracking info, it should be here tomorrow! 1 week is fast considering, thought I'd be waiting much longer

X xxdiddiexx - 24/06/2020 18:58

I'm a day behind you, so keep fingers crossed they'll follow the same pattern. Congrats! 😁

S saria - 24/06/2020 21:13

It didn't go fully out of stock for a few days so you should be good! Hope you get yours really soon

X xxdiddiexx - 24/06/2020 22:54

Just received despatch note with an estimated delivery date of today 🤣

S saria - 24/06/2020 23:03

LOL that would be amazing if it turned up tonight!

X xxdiddiexx - 24/06/2020 23:57

It would be nothing short of a miracle 😁

S saria - 25/06/2020 15:08

Mine just got delivered! Hopefully you have your confirmation email by now and if not in the next few hours!

S saria - 25/06/2020 21:12

TIP: If you bought a digital game, download it in advance. I was finally going to start Breath of the Wild and it says it will take an hour and 20 minutes to download - I really should have thought of that beforehand haha.

W Walsh - 16/06/2020 18:36

I’ve had the same problem. They said a 24hr delay!

W Walsh - 16/06/2020 18:49

Philip, have you had an email to say your dispatch has been delayed by 24 hours?

P Philip Acton - 17/06/2020 07:15

I did but then got another saying it's with DPD with delivery due today (17th).

W Walsh - 14/06/2020 16:01

I’m in the same situation. I ordered the same bundle on the 8th too and they still can’t give me a dispatch date. My order is still processing and no money has been debited from my account. I don’t know what to do!

G guest710143 - 20/06/2020 17:07

I'm also in the same situation, ordered the ring fit bundle on the 8th and the order still says processing. Every time I have contacted nintendo they just say there's a delay in the supply chain. they won't provide any time frame on when they will get the stock. Not sure whether to just cancel the order seeing as if I ordered with argos I could have the switch delivered today and pick up the ring fit tomorrow

N nadinternet - 12/06/2020 14:07

Mine says that too, I've emailed nintendo and will post here when I get a reply from them

L LeanneB - 12/06/2020 10:57

Yep I ordered the bundle yesterday I've got the 12 month pass and game codes already, case due for dispatch today and console due for dispatch 29.12.20 🤣 it said on ordering 2-4 days delivery on the switch 🤷‍♀️

X xxdiddiexx - 24/06/2020 08:35

Have you received it yet?

T TomarHawk - 12/06/2020 10:31

Yes I have the same thing on mine and emailed them

L LeanneB - 12/06/2020 10:58

Yea me too also contacted them it' said on ordering 2-4 days

N nadinternet - 12/06/2020 12:51

Glad I'm not the only one! When I get a reply from nintendo I'll post it here

L LeanneB - 12/06/2020 15:33

Thanks I'll do the same

L LeanneB - 12/06/2020 16:34

Sent by: Nintendo, 12 June 2020, 16:14 Dear Leanne, Thanks for getting in contact with Nintendo. I do apologise, due to the high demand for this console it fell out of stock before it was able to be allocated to you. We are working to get further stock as quickly as possible however a confirmed date is still to be confirmed for this. Once this is with us we will allocate the console to you and an email confirmation will be sent to let you know this is on the way. Please accept my apologies for the inconvenience. If you require any further information or assistance, please feel free to contact a member of our support team via your account. Kind Regards, Craig Nintendo Official UK Store

L LeanneB - 12/06/2020 16:34

Not great

N nadinternet - 13/06/2020 19:28

I don't understand why they wounldn't just say it was out of stock on the site? I ordered pretty much straight after the stock went up and preorders were open for four hours after I ordered

N nadinternet - 16/06/2020 11:20

Mine dispatched today!

Y yunki - 11/06/2020 16:40

I ordered at 4:00pm on the 8th but received no dispatch email until now. it still shows processing on the website.

C chris_bristol - 11/06/2020 20:35

I ordered at 3:53 and haven't heard anything yet.

E Em_london - 12/06/2020 11:21

Have you heard anything today? I’m still waiting for an update from them and have tried to message them today for an updat

W Walsh - 12/06/2020 23:06

I ordered on the 8th too (bundle) yet order still says processing!

G guest710194 - 11/06/2020 13:15

Mines been dispatched thismorning

G Guest719147 - 11/06/2020 13:54

No update for me. Still processing.

E Em_london - 11/06/2020 14:15

Thanks for sharing - glad it’s not just me still waiting!

C chris_bristol - 11/06/2020 14:44

Same – I dropped them a message and was told they're waiting for more stock to be 'booked in' to the warehouse.

Y yunki - 11/06/2020 14:45

Mine is processing. Yesterday morning it became order placed but turned processing yesterday night. I am worried that I did not buy it successfully

E Em_london - 11/06/2020 18:18

Me too - but they just released more pre orders so hoping that’s a sign ours will be ready to go soon!

C chris_bristol - 11/06/2020 18:32

I just got this email: Please rest assure that our team are working as fast as possible to ensure you receive your parcel as soon as possible.

E Em_london - 11/06/2020 19:01

I got that yesterday but nothing since :/

G Guest719147 - 11/06/2020 21:03

Just an update from me - ended up cancelling. I was unsure they even had one for me given the lack of information, felt like I was wasting my time.

E Em_london - 12/06/2020 21:54

Update from me - I also ended up cancelling. Had a very rubbish online chat with their customer support who couldn’t tell me if it would be days, weeks or months until it’s dispatched. Bought one on Very this afternoon and it’s expected by Monday!

S Sheydashek - 10/06/2020 18:39

Mine has just changed to dispatched and I got a dispatch confirmation email!

G guest710194 - 10/06/2020 18:41

Mine is still saying processing

G guest713025 - 10/06/2020 18:53

Just got a email saying should be delivered tomorrow

G guest705145 - 10/06/2020 20:40

Mine now says processed for puckup

E Em_london - 10/06/2020 21:54

I got an email tonight saying sorry for the delay the team are working hard etc. But still processing on the website. Is that a good sign that my order hasn’t been cancelled?

K K_jaded - 10/06/2020 22:59

Just received my confirmation order and switch should be arriving tomorrow, I ordered on the 8th and the email took slightly longer than 48hours, good luck all!

G guest710194 - 10/06/2020 00:07

I orders the 8th aswell, tried to cancel today as managed to get one on amazon mine was still showing as processing then received an email saying they can’t cancel my order as it’s in the warehouse stage either been shipped or about to

S Sheydashek - 10/06/2020 00:42

Oh I haven’t received an email saying it’s in the warehouse stage I pre-ordered within 5 minutes of it going live though so I am really hoping I’ve managed to secure one!

K K_jaded - 10/06/2020 11:59

Haven't received an email yet, but the payment is in my pending transactions so I'm guessing that's a good sign

S Sheydashek - 10/06/2020 14:30

I have also had no email yet but its pending in my transactions and the status when I click on the order details (with the photo of the bundle) says Awaiting Dispatch. I guess this is good news?

G guest710194 - 10/06/2020 15:40

Hope so as that’s what mine is saying lol

E Em_london - 10/06/2020 21:55

I got an email tonight saying sorry for the delay the team are working hard etc. But still processing on the website. Is that a good sign that my order hasn’t been cancelled? Also not in my pending transactions yet

K K_jaded - 10/06/2020 23:00

Just to update, I've just received my confirmation email and the switch should be here tomorrow

G Guest719147 - 11/06/2020 13:49

Em_london - I'm in the exact same position as you. No confirmation but no cancellation. No pending transactions. Ordered on the 8th. What time did you order?

E Em_london - 11/06/2020 18:26

I ordered at 4:30pm - how about you? I’m checking constantly and still no change! Wondering why they’ve done more pre releases without fulfilling outstanding ones first

G Guest719147 - 11/06/2020 21:04

Ordered at 4:55. I feel like it's an absolute joke given the circumstances. Biting off way more than they can chew!

E Em_london - 12/06/2020 11:22

Yep! I still haven’t got anything so I’ve messaged them this morning

S simon9732 - 29/05/2020 20:56

it will be lost. I ordered form Nintendo and it took over 3 weeks to get my money back while they investigated. I would contact Nintendo and tell them to investigate so u can get a refund

G Guest633879 - 29/05/2020 21:50

Yeah. I have emailed them and they said they only give refunds if the parcel is sent back to them. Anyways it probably going to be a long winded thing of emailing back and forth, till I get a refund. Its the same email with please wait till we get an update from the courier, which I haven't got from tracking since day 3 from when it was dispatched.

A Administrator - 23/05/2020 19:52

No worries, enjoy! 😀

G guest638287 - 20/05/2020 08:44

Same here, money taken from my account this morning. Fingers crossed.

G Greg85 - 20/05/2020 10:06

Can't check bank account from work but still no email so fingers crossed we're the lucky ones.

B bumblebee210 - 20/05/2020 11:28

Did you all pay by paypal or card?

G guest664412 - 20/05/2020 11:49

I paid by PayPal and still haven’t heard anything, soo nervous

H HattieSam - 20/05/2020 12:02

I haven’t got an email yet, but I paid by card and my order went through at 16:33. Apparently it’s first come first served, what time were you guys’ orders placed?

V Vaninga - 20/05/2020 12:22

No email here, but money has left my paypal, and its marked as awaiting dispatch, as they say they dont take money till its being sent im guessing we are lucky enough to be getting one, and will be emailed when they are all collected for delivery later today.

G Greg85 - 20/05/2020 12:32

Paid by card. Ordered at 16:33 still just waiting for email.

G guest638287 - 20/05/2020 12:44

Just got my dispatch email! Yay! Now I am just hoping that it will actually arrives. Good luck guys!

H HattieSam - 20/05/2020 13:05

Yeah, Greg85, I’m in the same situation. Money hasn’t come out of my account yet and it’s showing as still processing on the order info

A AnonSwitch - 20/05/2020 13:58

Still not had mine either, and paypal is just "pending".

G guest664412 - 20/05/2020 14:08

Mines the same still pending

G Greg85 - 20/05/2020 14:17

The wait continues for us all then.

B bumblebee210 - 20/05/2020 14:24

guest638287 What time did you place your order?

H HattieSam - 20/05/2020 15:14

The progress bar on the site has gone down to order placed now, so not looking too hopeful as it was further along before when it said order processing 😭

M MichaelaUddin - 20/05/2020 15:25

Mine looks the same too

G guest664412 - 20/05/2020 15:27

Mine did that and then it took the money! Fingers crossed!

G Greg85 - 20/05/2020 15:32

Same here

H Henpb - 20/05/2020 15:58

Yeah mine went from Processing to Placed and now back to Processing, still no email

B bumblebee210 - 20/05/2020 16:12

Click into it where orange bar is, should say awaiting dispatch

G Greg85 - 20/05/2020 16:14

Thats what i'm getting too bumblebee

G guest651520 - 20/05/2020 16:17

Yeah mine too, “awaiting dispatch” just waiting for the final email... don’t want to get my hopes up too early

M MichaelaUddin - 20/05/2020 16:21

Mine went from order processing to order placed to problem with payment, then I fixed it and gone back to processing. When I click into the order, it finally shows awaiting dispatch. Hang in there guys

A AnonSwitch - 20/05/2020 16:29

We're supposed to get another email within 48 hours, what are we supposed to do after the 2 days?

B bumblebee210 - 20/05/2020 17:12

May the force be with us 😫

G guest651520 - 20/05/2020 19:06

Just got my email! Hope you all got lucky too

G guest662091 - 20/05/2020 19:20

Money has gone out too but not dispatch email

A AnonSwitch - 20/05/2020 20:39

Have you gotten the email yet? They've taken my money but no email.

G guest662091 - 20/05/2020 20:44

I got the 48hr email. I contacted them too and they confirmed my preorder had gone through and it will be dispatched if they have the stock. If they don’t i assume it will dispatched when they are next in stock but god knows when that will be. I’ve contacted them about the money going as they said that would only happen at dispatch but it’s also in my pending transactions so I’m super confused and anxious about it

G guest664412 - 20/05/2020 20:45

I haven’t received an email yet

A AnonSwitch - 20/05/2020 20:48

What's the contact email? I see a lot of different ones.

G guest662091 - 20/05/2020 20:49

When you log into your account there’s like a message/contact us section. They should just reply to you within a couple hours during the working day

A AnonSwitch - 20/05/2020 21:06

Thank you ^^

H HattieSam - 20/05/2020 22:24

Money has gone out of my account and it now says awaiting dispatch. I contacted Nintendo asking if it was going ahead and they sent me this reply; ‘Thanks for getting in contact with Nintendo. I can see the order is now in the warehouse payment has been requested and the order will dispatch shortly.’ Hope that helps anyone! 😊

G Greg85 - 20/05/2020 22:39

Well I can’t believe it I got the email it’s on it’s way.

H HattieSam - 20/05/2020 22:46

So have I! It’s a lockdown miracle!

V Vaninga - 20/05/2020 23:00

Mine too!

G guest664412 - 20/05/2020 23:02

Me too!

A AnonSwitch - 20/05/2020 23:04

Can concur, I also have mine being dispatched.

G Greg85 - 20/05/2020 23:14

Funny story but I bought a Sega megadrive on eBay believing I wouldn’t be able to get a Nintendo switch. So tomorrow is full of sonic and mario. Anyway happy for everyone it’s been a journey.

G guest662091 - 20/05/2020 23:49

Got the email just as I went to refresh the page on the website! Congrats everyone! Should make lockdown more bearable now!

G guest664783 - 21/05/2020 13:02

We have just received it! Preordered on Monday, confirmed last night at midnight and received at 13:00 today! That was quick!! Thanks!

U Umbreon - 19/05/2020 15:08

Hopefully youre lucky. I ordered yesterday straight away, didnt recieve an email about having to wait,I woke up to an email saying my order was cancelled and my account doesnt exist anymore, even though I never cancelled the order how the email is worded it seems they think I did, I am absolutely gutted.

G Greg85 - 19/05/2020 15:44

Thats strange and unfortunate. Ive missed out 3 times in 3 weeks due to being at work. Still waiting for email, no news is good news i guess.

U Umbreon - 19/05/2020 18:26

So apparently my order was cancelled because my information didnt meet their security standards? I am not sure as to what I did wrong. Has anyone else had similar issues before? I wonder if I can try to get this sorted