markcowan2 23/11/2018 10:21
Hi, Got mine delivered last night, but it was a sheemez toy thing. Sending back to get a refund as they are out of stock, did anyone get one?
angel444 - 23/11/2018 11:35
did you order a lol doll house and they sent you something else ?
markcowan2 - 23/11/2018 13:46
yes, phoned up, they apologised and said they had none in stock to exchange with
angel444 - 23/11/2018 13:52
oh dear thats rotten, i am waiting for my delivery to come today, when did you order your doll house?
markcowan2 - 23/11/2018 14:03
what ever date they came on last week, yea wife was cracking up. still have my pre order at smyths hopefully they come through
angel444 - 23/11/2018 14:06
what is a sheemez ? is that not a small teddy ? least you have the smyths order glad you never cancelled it like some people did.
angel444 - 23/11/2018 15:46
my doll house arrived just now.
guest400688 21/11/2018 14:43
They just cancelled my order I’m so mad !
guest397381 21/11/2018 09:23
I have had an email saying dispatched and a link to Hermes for tracking but that says awaiting parcel. I won't be canceling my Smyth's order just yet.
angel444 - 21/11/2018 09:39
i also have the same
angel444 - 21/11/2018 10:19
Check your tracking details mine have been updated.
guest404709 20/11/2018 18:14
Mine has been cancelled. No email no phone call only because i checked tracking i know its been cancelled fuming
angel444 - 20/11/2018 18:16
does your order say dispatched ?
guest404709 - 20/11/2018 18:40
No says cancelled
guest404159 20/11/2018 17:01
Mine cancelled too. Fuming
guest401365 20/11/2018 13:35
Disgraceful, they called me today to cancel my order. I have an account with them and sent them a very strong email. It's such an amateur thing to oversell a product you know is insanely popular. Luckily i didn't cancel my Smyths pre-order which they've said will come to my local store before Christmas. I was about to!
guest402574 - 20/11/2018 14:54
Same!!! 😡
guest36580 - 20/11/2018 16:18
likewise. My order now says cancelled. No email, no phone call just changed the status without even informing me!
guest373288 - 20/11/2018 16:22
Mine also says cancelled now 
angel444 - 20/11/2018 16:23
did any of your orders say ' awaiting dispatch' before it got cancelled ?
guest36580 - 20/11/2018 16:34
I think mine just said processing
angel444 - 20/11/2018 16:35
mine is still saying awaiting dispatch, i so hope i get this but have a feeling it will get cancelled the same as everyone else.
guest404894 - 20/11/2018 16:45
Mines been cancelled too, fuming
guest404894 - 20/11/2018 16:47
But I also haven’t been refunded my money theyve just added it to my account. What a joke
guest87000 - 20/11/2018 16:53
They have just cancelled my order with no warning too! And i spoke to them earlier, was told my order was fine!
guest87000 - 20/11/2018 17:20
Has anyone had their money back? Mine is still showing as pending
HelenCaroline7 - 21/11/2018 00:50
Very did this last year with the LOL Big Surprise toys. You only got one if you s*elected next day delivery.
guest393594 - 22/11/2018 12:51
Cancelled mine also but thank god I didn’t cancel my Smyths pre order and now I’ve had an email from Smyths it’s been dispatched today !!
guest92871 20/11/2018 12:52
I managed to order one yesterday on Marisota and got it delivered this morning. Can’t believe it!
Administrator 19/11/2018 16:51
Now showing as Pre-Order to be dispatched by 3rd December.
Anyone managed to grab an order whilst it was In Stock? 😎
guest95053 - 19/11/2018 16:54
I did! I hope they honour it! 🙄
guest398519 - 19/11/2018 17:21
So did I and when I logged in to my account it says in warehouse awaiting dispatch.
guest404894 - 19/11/2018 17:24
I did too. Mine says processing so fingers crossed!
guest373288 - 19/11/2018 22:12
Me too hoping I get a dispatch email!
guest36580 - 20/11/2018 10:08
grabbed one. Still says processing so fingers crossed
guest393594 - 20/11/2018 10:12
They’ve cancelled mine !! Back to square one now 😩
guest398851 - 20/11/2018 13:07
I did, they cancelled it the next day, I also had my name down on several waiting lists and stupidly cancelled them because I thought they would honour it. Ridiculous.
guest393594 - 20/11/2018 13:23
Me too fuming !!! X
angel444 - 20/11/2018 14:04
i ordered yesterday as well, mine says awaiting dispatch ? when did you order ?
guest393594 - 20/11/2018 14:07
About 3.30 yesterday afternoon ! X
angel444 - 20/11/2018 14:10
oh dear i ordered after that, i am expecting it to be cancelled now, did your order say awaiting dispatch ?
guest92871 - 20/11/2018 16:45
I ordered mine at 11:30 am yesterday and got mine delivered today and it changed from processing to dispatched and then attached the Hermes link to it before.
angel444 - 20/11/2018 17:04
my order is saying ' awaiting dispatch' but its attached a hermes link for delivery and when i click the link to hermes its coming up saying there expecting my parcel try again later.
angel444 - 20/11/2018 17:21
Its changed to 'dispatched' but still nothing on the hermes link they sent, fingers crossed!
guest92871 - 20/11/2018 17:27
Yes mine didn’t have anything on the Hermes link until the next morning! Looks promising for you. It’s exactly the same as mine and I got it delivered this morning.
angel444 - 20/11/2018 17:36
Fingers crossed it arrives tomorrow, did you get an email ? checked and i don't have one from them saying its been dispatched.
guest92871 - 20/11/2018 17:41
I got one the next morning along with an Hermes email. Fingers crossed for you.
angel444 - 20/11/2018 18:52
I got the email sayings its been dispatched 
i won't be happy till i have it in my hands though lol x
guest393594 - 23/11/2018 09:54
Have you received it ? X
angel444 - 23/11/2018 11:33
Nope, its out for delivery to be delivered today, did you get yours ?
guest393594 - 23/11/2018 15:08
No they cancelled mine! Luckily I didn’t cancel my ore order with Smyths ! Mines being delivered tomorrow 🎉🎉
angel444 - 23/11/2018 15:47
mine has just been delivered, thankfully you still have your smyths order x