Administrator 12/06/2020 12:42
IMPORTANT PLEASE READ BEFORE POSTING
- Please DO NOT rely on receiving an email or push notification alert to find you stock. We will send notifications on a case by case basis. It is pointless us sending thousands of notifications if a retailer only has a few units of stock which get snapped up almost immediately. Just leads to further frustration.
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- Please refer to our FAQs for further answers to common questions.
Thanks, Admin
guest742118 24/06/2020 18:05
Ordered 22/06 then got an email on 23/06 to say out of stock. Not impressed, not Amazons fault, it was Millets.
guest98323 18/06/2020 21:31
Ordered Tuesday 16th had my dispatch email tonight the 18th delivery is 20th til 24th
HayleyAdams 03/06/2020 07:30
Anyone still waiting?? I'm on day 13... I'm waiting for an email from Amazon to confirm when stock will be arriving.
guest671395 - 03/06/2020 12:14
We’re still waiting too. Very frustrated with the lack of communication from Amazon.
HayleyAdams - 03/06/2020 15:01
I've managed to speak to them through chat, they told me I would receive an email from the seller for an exact date of stock, they said to wait 72 hrs for an email. They also gifted me £8 off any order... 🤷 That was Monday when I spoke to them, still haven't had an email. Just don't know what to think anymore.
Victoria jardine - 04/06/2020 23:44
Still eaiting from that day too. Keep getting told different dates to fob me off
HayleyAdams - 05/06/2020 11:29
Well I never received an email from the seller for an exact date of stock, contacted Amazon again yesterday, and they are contacting facility team to find out, have a give them at least a week. I'm constantly checking emails, on here and my orders to see if there is any change and there isn't!! I've never had to wait this long for anything! 2 weeks now and I've got to wait another week til I hear anything from the facility team and I just keep getting told it's out of stock. If it was out of stock I shouldn't of been able to purchase it in the first place! Money has gone from my bank and I'm seriously concerned! I have stressed my issues to Amazon and they have repeatedly said my money is safe... but is it?
People have just have gone completely crazy for lay-z-spas, I only wanted to replace my one as it was second hand. Saved up money and everything... Feel very uncomfortable with the situation.
Victoria jardine - 05/06/2020 21:52
I have just had an email saying the tub i ordered on 21st is due for delivery on tuesday! Its updated on my orders too. Fingers crossed for you!
HayleyAdams - 06/06/2020 07:41
So have I!!! Received it last night!! Yay!!
HayleyAdams - 08/06/2020 17:16
Received my lay-z-spa this morning!!
guest671395 01/06/2020 19:56
We ordered on 21st too and still nothing here either,
HayleyAdams - 02/06/2020 09:17
I spoke to Amazon yesterday, I'm waiting for email from the seller for stock arrival
HayleyAdams 27/05/2020 10:33
How long did people have to wait til they got a delivery date? It's been 6 days now. I understand that everyone has gone crazy for lay-z-spas and it's a difficult time for everyone, but I have been searching for a whole now, prices have gone through the roof and when I found this one I couldn't believe my luck, but now I'm worried I'm not going to get it, money is still pending on my bank
clairebear1007 - 29/05/2020 16:48
I went on chat with amazon customer service and they told me they were coming in stock on 29/5 contacted amazon again today and they said they are trying to obtain stock. The money is still pending on my bank too. I dont know what to think now
HayleyAdams - 29/05/2020 17:37
I've spoken to them today as the money gone from my bank. I've explained to them my concerns as it's a lot of money. She apologized and said once they know I'll know, my money is safe. I'm happy to wait, but not forever!! Lol.
HayleyAdams - 01/06/2020 11:08
I'm still waiting...
HayleyAdams 26/05/2020 11:30
I placed an order on the 21st may. Still waiting for for a delivery date.. I hope it comes soon!!! My old spa is busted
Victoria jardine - 26/05/2020 16:26
Mine was ordered then too. Cant wait!
HayleyAdams - 27/05/2020 09:51
I'm still waiting... 😬 😬
Emma Mansfield 26/05/2020 10:08
Just been delivered!
Emily_hale@btinternet.com 22/05/2020 17:18
I pre ordered weds 20th and today it says it is arriving tuesday 
) 26th not bad at all for a pre-order!!
Emma Mansfield 22/05/2020 07:23
Me too!
Victoria jardine 21/05/2020 15:20
Also waiting on delivery date. Hopefully it too long!
Emily_hale@btinternet.com 20/05/2020 22:22
I pre-ordered this morning...awaiting confirmation of a date.
Xanzdad 18/05/2020 16:51
Has anyone had a delivery date yet?
guest563189 - 20/05/2020 16:39
When did you order? I ordered a different one today and I am awaiting a delivery date. Hoping not too far in he future